Loan Assistant

First Service Bank; Maumelle (AR); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Health insurance

Clothing stipend

Professional development

Job summary

First Service Bank is seeking a Loan Assistant in Maumelle, AR to support the lending team behind the scenes. You’ll process new loans, assist with renewals, and gather key documents, ensuring accuracy and timely processing.

You’ll collaborate daily with Loan Officers, Loan Operations, and customers to maintain clear, organized workflows and help loans close smoothly. This full-time role suits detail-oriented professionals who enjoy a fast-paced, team environment.

Qualifications

• Associate’s degree (business-related field preferred).
• 1-2 years of business office work experience.
• Proficiency in Excel, web-based technology, strong analytical and problem-solving abilities, excellent communication, organizational skills, and attention to detail.

Responsibilities

• Process new loans and support renewals and gathering key documents.
• Collaborate daily with Loan Officers, Loan Operations, and customers to ensure accuracy and timeliness.
• Keep loan processing organized, precise, and well-documented behind the scenes.

Skills

Excel

Web-based tech

Analytical thinking

Communication skills

Organizational skills

Attention to detail

Education

Associate’s degree (business-related field preferred)

Job description

At First Service Bank, service is our middle name. We strive to exceed our customers’ expectations by creating a remarkable customer experience daily.

Our associates are relationship-builders who work to understand our customers’ needs.

First Service Bank - Proudly recognized as one of Arkansas' Best Places to Work for seven consecutive years (2020-2026)!

Position: Loan Assistant

Location: Maumelle, Arkansas

What Makes This Role Exciting:

Think of this role as the engine room of the lending team, you keep everything running smoothly behind the scenes while also helping our customers sail forward with confidence. From processing new loans to supporting renewals and gathering key documents, you’re the go-to expert who brings order to the details and clarity to the process.

You’ll collaborate daily with Loan Officers, Loan Operations, and customers to make sure every “I” is dotted, every “T” is crossed, and every loan is handled with care. If you love a fast-paced, team-oriented environment where your attention to detail and organization skills truly shine, this could be your perfect fit!

This full-time role is perfect for someone who thrives in a supportive, fast-paced environment and is ready to make an impact behind the scenes. If you’re within 30 miles of Maumelle, Arkansas (or willing to relocate), we want to hear from you!

Why You'll Love Working with Us:

• Join a team that’s been voted one of Arkansas’ Best Places to Work for seven years running
• Be part of a professional environment that values precision, integrity, and collaboration
• Enjoy a supportive culture that celebrates wins (big and small!) and encourages continuous learning
• Access to ongoing training, development, and opportunities for internal advancement.

What We're Looking For:

• Education: Associate’s degree (business-related field preferred).
• Experience: 1-2 years of business office work experience.
• Skills: Proficiency in Excel, web-based technology, strong analytical and problem-solving abilities, excellent communication, organizational skills, and attention to detail.
• Attributes: Service-oriented, excellent time management, and multitasking abilities.
• Location: Must be located within 30 miles of Maumelle, AR, or willing to relocate

Schedule & Availability

First Service Bank’s standard hours of operation are 8:00 a.m. to 5:00 p.m. This position also involves branch opening and closing procedures. Associates may be scheduled to report up to 15 minutes before opening or remain up to 15 minutes after closing to complete required opening and closing responsibilities.

Why Join Us?This position comes with a first-class, comprehensive benefits package, including:

• Employee medical, dental, vision, life insurance, cancer insurance, and long-term disability insurancefor less than $75.00 per month!
• Clothing stipendto keep you looking sharp and professional.
• Professional and personal development opportunitiesto help you grow and advance in your career.

To learn more about our amazing benefits, visit: www.firstservicebank.com/careers

First Service Bank is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.