Loan Assistant

Farm Credit Services; Little Rock (AR); On-site; USD 30,000 - 40,000; Full time

Job summary

Farm Credit Services is hiring a Loan Assistant for the Stuttgart Branch. The role involves customer service, supporting loan processing, and various administrative tasks. You will manage branch files, assist customers with inquiries, and process financial transactions.

The ideal candidate will have a high school diploma and at least two years of experience in a financial institution. Strong communication skills and attention to detail are essential. A valid driver’s license is required.

Qualifications

• Demonstrated commitment to providing excellent customer service.
• Ability to manage multiple tasks with accuracy.
• Experience supporting loan processing activities preferred.

Responsibilities

• Serve as the initial customer contact in the Stuttgart Branch.
• Assist with customer inquiries and processing transactions.
• Manage branch files and records.

Skills

Customer service excellence

Strong verbal and interpersonal communication

Strong organizational skills

Team-oriented collaboration

Proficiency in office technology

Education

High school diploma

Two or more years in a financial institution

Job description

The Loan Assistant serves as the initial customer contact in the Stuttgart Branch and supports branch operations through customer service, loan support, and administrative assistance. This position includes assisting with customer inquiries, processing checks, receipts, and deposits, and managing branch files and records.

DESIRED KNOWLEDGE, SKILLS, AND ABILITIES:

• Demonstrated commitment to providing excellent customer service and building positive relationships with customers and coworkers.
• Strong verbal, interpersonal, and communication skills, with the ability to interact professionally with a variety of individuals.
• Strong organizational skills with a high degree of accuracy and attention to detail when managing multiple tasks and priorities.
• Ability to work effectively with a variety of people in a team-oriented environment.
• Proficiency in using computer applications and office technology to support daily business operations.
• Knowledge of general office practices and loan processing and servicing procedures preferred.
• Experience supporting loan processing activities preferred.

EDUCATION AND EXPERIENCE:

• High school diploma required.
• Two (2) or more years of progressive experience in a financial institution or related office environment preferred.
• Valid driver’s license required.