Loan Admin & Client Services Specialist

Capital Farm Credit; Lubbock, Northern (TX, KY); Hybrid; USD 32,000 - 52,000; Full time

Benefits offered by this job

Incentive Program

Accrued Time Off

Retirement 401(k)

Health Coverage

Parental Leave

Life & Disability Insurance

Education & Wellness

Job summary

Capital Farm Credit, Texas’ largest rural lending cooperative, seeks an intermediate-level office administrator to support loan accounting and content management. You will handle routine loan servicing tasks and provide front-line customer service in person or by phone.

This role requires a high school diploma plus several years of clerical experience, plus proficiency with Microsoft Office and record-keeping practices. Join a cooperative that emphasizes stability and community impact.

Qualifications

• High school diploma or equivalent required with 3–4 years of general office/clerical or customer service experience.
• Proficiency in standard records management and file classification practices (electronic).
• Familiarity with property, crop, and flood insurance documentation and related processes.

Responsibilities

• Assist with routine and some complex loan administration tasks.
• Provide exemplary customer service as first point of contact in person or by phone.
• Communicate with external parties and internal departments involved in customer and loan relationships.
• Assist with data entry, accounts payable invoicing, and report preparation.
• Maintain electronic file systems with accuracy and minimal supervision.

Skills

Office equipment

Records management

Insurance documentation

Professional communication

Microsoft Office

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Capital Farm Credit, Texas’ largest rural lending cooperative, seeks an intermediate-level office administrator to support loan accounting and content management. You will handle routine loan servicing tasks and provide front-line customer service in person or by phone.

This role requires a high school diploma plus several years of clerical experience, plus proficiency with Microsoft Office and record-keeping practices. Join a cooperative that emphasizes stability and community impact.