Loan Adjustment Assistant

F.N.B. Corporation; Hermitage (Mercer County); On-site; USD 32,000 - 42,000; Full time

Job summary

F.N.B. Corporation in Hermitage, PA is seeking a Loan Adjustment Assistant to support the collection department. The role handles repossession and foreclosure administrative tasks, including processing titles, invoices, and payments, while maintaining detailed system notes.

The position emphasizes regulatory compliance, accuracy in documentation, and collaboration with real estate and repossession agencies. High school education and basic to intermediate MS Office skills are required.

Qualifications

• High School diploma or GED required.
• 1 year of related experience preferred.
• Strong communication and organizational skills essential.
• Knowledge of repossession processes and procedures.

Responsibilities

• Monitors foreclosure properties or repossessions and inputs information in Access Data to generate letters.
• Processes repossession and charge-off entries and sends deficit letters as required by law.
• Files estate claims and follows up with judgments and satisfactions in the collection system.
• Processes all invoices related to foreclosure and repossession, including scanning and Navigator notes.
• Communicates with real estate agencies and closing agents to prepare for sale of foreclosed properties; coordinates with repossession agencies.
• Processes ACH payments on past-due loans and balances transactions daily.
• Performs other related duties and projects as assigned.
• All employees are risk managers per the company risk program.

Skills

Project management

Communication skills

Organizational skills

Interpersonal skills

Customer service

General computer skills

Education

High School diploma or GED

Tools

MS Word

MS Excel

MS PowerPoint

Job description

Primary Office Location:
3014 East State Street. Hermitage, Pennsylvania. 16148.

Join our team. Make a difference - for us and for your future.

Position Title: Loan Adjustment Assistant

Business Unit: Retail Lending

Reports to: Manager of Asset Recovery

Position Overview

This position is primarily responsible for supporting the collection department. The incumbent will handle general administrative duties for both repossession and foreclosure accounts such as processing repossession titles for vehicles, performs various administrative duties, maintain and order office and building supplies.

Primary Responsibilities

• Monitors status of foreclosure properties or repossessions. Gathers and inputs all required information in a computer system in Access Data to generate various letters throughout the repossession process.
• Accurately processes repossession and charge off entries as well as Oreo sales proceeds according to established policies and procedures. Addresses dealer reserve issues on repossession and sends deficit letters to customers as required by law.
• Files estate claims and civil suits, follows up with judgments and satisfactions when necessary and noting the collection system with all pertinent notes.
• Processes all invoices related to foreclosure and repossession. This includes sending for payment, scanning, addenda to Navigator and noting the collection system.
• Communicates with real estate agencies as well as closing agents to prepare for the sale of foreclosed properties. Communicates with repossession agencies to release vehicle when customer redeems. Keeps detailed notes in collection system and makes appropriate changes to Navigator.
• Processes ACH payments on past due loans and balances the transactions daily.
• Performs other related duties and projects as assigned.
• All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing and monitoring the risk they encounter daily as required by F.N.B. Corporation’s risk management program.
• F.N.B. Corporation is committed to achieving superior levels of compliance by adhering to regulatory laws and guidelines. Compliance with regulatory laws and company procedures is a required component of all position descriptions.

Minimum Level of Education Required to Perform the Primary Responsibilities of this Position: High School or GED

Minimum # of Years of Job Related Experience Required to Perform the Primary Responsibilities of this Position: 1

Skills Required to Perform the Primary Responsibilities of this Position

• Excellent project management skills
• Excellent communication skills, both written and verbal
• Excellent organizational, analytical and interpersonal skills
• Excellent customer service skills
• Ability to use a personal computer and job-related software
• MS Word - Basic Level
• MS Excel - Intermediate Level
• MS PowerPoint - Basic Level
• Knowledge of repossession processes and procedures.

Licensures/Certifications Required to Perform the Primary Responsibilities of this Position: N/A

Physical Requirements Or Work Conditions Beyond Traditional Office Work

N/A

Equal Employment Opportunity (EEO)

It is the policy of F.N.B. Corporation (FNB) and its affiliates not to discriminate against any employee or applicant for employment because of age, race, color, religion, sex, national origin, disability, veteran status or any other category protected by law. It is also the policy of FNB and its affiliates to employ and advance in employment all persons regardless of their status as individuals with disabilities or veterans, and to base all employment decisions only on valid job requirements. FNB provides all applicants and employees a discrimination and harassment free workplace.

FNB will not provide sponsorship for employment-based visas for this position; only candidates who are legally authorized to work in the U.S. will be considered.