Loan Acquisition Pro — Fast, Friendly Financing

Jobtome; Mount Joy Township (PA); On-site; USD 42,000 - 65,000; Full time

Job summary

OneMain Financial is seeking a Loan Sales Specialist to assist customers with financing options and guide them through the loan process across multiple communication channels. The role emphasizes compliant handling of loans, collections, and customer education.

On-site position with a Monday–Friday schedule and occasional extended hours, offering competitive pay and opportunities for advancement within a supportive team.

Qualifications

• High School Diploma or GED
• Experience in sales, collections or customer service preferred
• Bilingual in Spanish preferred

Responsibilities

• Effectively multitask and adapt to the dynamic demands of the role, ensuring timely and efficient service
• Exceed customer expectations through ease, empathy and encouragement, delivering results related to individual and branch goals
• Develop new connections and maintain ones by engaging customers throughout the loan process and life cycle, presenting tailored solutions based on customer needs
• Manage the life cycle of loans, including collections activities while maintaining compliance with all relevant laws and regulations
• Engage with customers and other departments through multiple technological channels, including phone, email, chat and our in-house systems
• Exhibit passion for achievement, bringing an internal drive to succeed and goal oriented attitude
• Clearly educate and inform customers on optional insurance products, ensuring customers have a thorough understanding of the loans, terms and their options

Skills

Sales experience

Customer service

Bilingual - Spanish

Education

High School Diploma or GED

Job description

OneMain Financial is seeking a Loan Sales Specialist to assist customers with financing options and guide them through the loan process across multiple communication channels. The role emphasizes compliant handling of loans, collections, and customer education.

On-site position with a Monday–Friday schedule and occasional extended hours, offering competitive pay and opportunities for advancement within a supportive team.