Loading Dock & Door Technician

North West Handling Systems; Spokane (WA); On-site; USD 31,822,560 - 45,323,040; Full time

Benefits offered by this job

401(k)

Medical, Dental, Vision

Life Insurance

Flex Plan

Short Term Disability

Job summary

North West Handling Systems seeks Dock and Door Technicians in Spokane, WA to install and service loading dock and material handling products. This role involves daily travel to customer locations, requiring strong customer service and technical skills in electric, hydraulic, and mechanical systems.

Benefits include a 401(k), medical, dental, vision, and bonuses for experience. The starting pay is $28 per hour DOE, with additional bonuses for long-term employees.

Qualifications

• Must adapt to changing work schedules and respond to service calls promptly.
• Ability to document and report work findings accurately.

Responsibilities

• Install new dock and door equipment at customer locations.
• Troubleshoot and diagnose customer equipment issues.
• Provide high-level customer service during installations.

Skills

Customer service

Electrical repairs

Hydraulic repairs

Mechanical installations

Job description

Our Dock and Door Technicians are in a construction‑based position. Responsibilities include service and installation of loading dock and material handling products. Technicians will travel daily to customer locations to provide services based on customer needs.

Duties include installation of new dock and door equipment, troubleshooting and diagnosing customer equipment, and providing a high level of customer service. Day to day, technicians will work with electrical, hydraulic and mechanical repairs and installations.

Dock and Door Technicians must adapt to a changing work schedule and respond to a consistent flow of service calls. They will maintain confident communication with customers to gather and provide all necessary information during installation, service or maintenance calls. Documenting and reporting findings and work performed is a key component to working out in the field, requiring technical competence.

Benefits

• 401(k)
• Medical, Dental, Vision
• Life Insurance
• Flex Plan
• Short Term Disability

Compensation

Starting Pay: $28.00 per hour DOE.

Signing Bonus: $1,500 once the new hire has completed 12 months of employment.

Experienced Material Handling Bonus: Technicians with 3 or more years of experience are eligible for a one‑time $3,000 bonus paid out after 12 months of continuous employment.

EOE/Minorities/Females/Vet/Disabled