Loading Dock & Door Technician

North West Handling Systems; Anchorage (AK); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

401(k)

Medical, Dental, Vision

Life Insurance

Flex Plan

Short Term Disability

Job summary

North West Handling Systems is seeking Dock and Door Technicians for a construction-based role in Anchorage, Alaska. The responsibilities include installation and service of loading dock and material handling products at customer locations.

Candidates should have experience with electrical, hydraulic, and mechanical repairs, along with strong customer service skills. Benefits include 401(k), medical/dental/vision, and bonuses based on experience.

Qualifications

• Ability to travel daily to customer locations for service.
• Experience in installation and troubleshooting of dock and door equipment.
• Strong communication skills for customer interactions.

Responsibilities

• Install new dock and door equipment.
• Troubleshoot and diagnose customer equipment issues.
• Provide high-level customer service during fieldwork.

Skills

Electrical repairs

Hydraulic repairs

Mechanical repairs

Customer service

Job description

Our Dock and Door Technicians are in a construction‑based position. Responsibilities include service and installation of loading dock and material handling products. Technicians will travel daily to customer locations to provide services based on customer needs.

Duties include installation of new dock and door equipment, troubleshooting and diagnosing customer equipment, and providing a high level of customer service. Day to day, technicians will work with electrical, hydraulic and mechanical repairs and installations.

Dock and Door Technicians must adapt to a changing work schedule and respond to a consistent flow of service calls. They will maintain confident communication with customers to gather and provide all necessary information during installation, service or maintenance calls. Documenting and reporting findings and work performed is a key component to working out in the field, requiring technical competence.

Benefits

• 401(k)
• Medical, Dental, Vision
• Life Insurance
• Flex Plan
• Short Term Disability

Compensation

Starting Pay: $28.00 per hour DOE.

Signing Bonus: $1,500 once the new hire has completed 12 months of employment.

Experienced Material Handling Bonus: Technicians with 3 or more years of experience are eligible for a one‑time $3,000 bonus paid out after 12 months of continuous employment.

EOE/Minorities/Females/Vet/Disabled