Loading Dock & Door Technician

North-West-Handling-Systems-Inc; Portland (OR); On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

401(k)

Medical

Dental

Vision

Life Insurance

Flex Plan

Short Term Disability

Job summary

North West Handling Systems, Inc. is seeking a Service Technician for our Portland, OR location.

You will perform installation and service of loading dock and material handling equipment, travel to customer sites, and diagnose electrical, hydraulic and mechanical issues while maintaining high levels of customer service. The role requires ability to work independently, meet schedules, lift up to 75 lbs, pass background and DOT tests, and a valid driver's license.

Qualifications

• Background check and DOT/Drug tests required.
• Valid Driver License required.
• Ability to work independently and as part of a team.
• Ability to organize workload to meet deadlines.
• Ability to maintain inventory in a company vehicle.

Responsibilities

• Service and installation of loading dock and material handling products.
• Travel daily to customer locations to provide services.
• Install new dock and door equipment and diagnose customer equipment.
• Maintain clear communication with customers and document findings.

Skills

Customer service

Electrical work

Hydraulics

Mechanical repair

Documentation

Tools

MS Office

Job description

About the Organization Serving the Pacific Northwest since 1971

North West Handling Systems, Inc. is a full line material handling equipment distributor with full branch operations in Seattle, Anchorage, Yakima, Spokane, Portland, Olympia, and Albany. Providing the best Material Handling service in the country, NWHS is a recognized leader in the industry.

EOE Statement

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

Req Number

SER-26-00055

Category Service Technician

Location

North West Handling Systems, Inc. Portland Branch

Position

Service Technician

Description

Our Dock and Door Technicians are in a construction-based position. Responsibilities include service & installation of loading dock/material handling products. Technicians will travel daily to customer locations to provide services dependent on our customers needs. Duties include Installation of new dock and door equipment, troubleshooting and diagnosing customer equipment, and providing a high level of customer service. Day to day, technicians will work with electrical, hydraulic and mechanical repairs and installations.

Dock and Door Technicians need to have the ability to adapt to a changing work schedule, as they are required to respond to a consistent flow of service calls being dispatched. Technicians need to maintain confident communication with our customers, to gather and provide all necessary information during an installation, service or maintenance call. Documenting and reporting findings/work performed is a key component to working out in the field, so technical competence is required to be successful as a Dock and Door Technician.

Full Benefits: 401(k), Medical, Dental. Vision, Life Insurance, Flex Plan, and Short Term Disability.

STARTING PAY: $28.00/HOUR DOE

***$1,500 Signing Bonus once new hire has completed 12 months of employment***

**Experienced material handling technicians with 3 or more years' experience are eligible for a one time $3,000.00 bonus. Paid out after 12 months of continuous employment.**

EOE/Minorities/Females/Vet/Disabled

Position Requirements

Must pass a background check and DOT/Drug Tests.

Valid Driver License

Ability to work independently and as part of a team

Ability to organize workload to meet deadlines.

Ability to maintain and inventory all parts and equipment in a company provided vehicle.

Ability to effectively communicate positively with customers and management.

Dedication to customer satisfaction.

Must be able to lift 75lbs.

Bonus points

24 months of experience in a related industry

Experience installing and servicing loading dock equipment, overhead doors and scissor lifts

Electric, hydraulic and welding experience

MS Office products experience

Full-Time/Part-Time

Full-Time

Open Date

10/20/2026

This position is currently accepting applications.