Loader & Pro Desk Support Specialist

Lowe's; Johnson City, Morristown (TN, TN); On-site; USD 17,000 - 21,000; Full time

Job summary

Lowe's is seeking a Loader role-based position in Johnson City, TN. You will help customers, load merchandise, and support order fulfillment across Pro and Garden Center areas, while following safety policies and operating store equipment.

Responsibilities include loading vehicles, staging orders, and maintaining stock and cleanliness; you will engage with customers and ensure accurate, safe handling of products in a fast-paced retail environment.

Qualifications

• 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information
• 6 Months Experience using common retail technology, such as smart phones and tablets
• Ability to obtain sales related licensure or registration as may be required by law

Responsibilities

• Provides SMART customer service through Lowe's policies and programs
• Assists customers with locating, selecting, carrying, and loading merchandise while responding promptly to questions
• Supports checkout, fulfillment, and customer assistance needs throughout the store
• Pulls, stages, and prepares customer and contractor orders accurately and efficiently
• Use power equipment and store technology safely and effectively to move, stage, and load merchandise
• Maintains in-stock conditions by down stocking and replenishing merchandise as needed
• Supports large order fulfillment while maintaining product quality and accuracy
• Collects carts and helps maintain clean, organized, and safe work areas inside the store and parking lot
• Identifies and reports safety hazards, theft, and security concerns
• Operates store equipment as needed
• Communicates stock, special order merchandise, product features, and Lowe's program information to customers
• Follows Lowe's safety policies and procedures
• Performs additional duties as assigned
• Pro Loader: supports Pro customer relationships from arrival through order completion
• Loader: loading, staging, and order fulfillment for large/complex orders
• Garden Center Loader: loading products and completing orders in Garden Center

Skills

Computer usage

Retail tech

Customer service

Safety awareness

Education

High school diploma or GED

Tools

Zebra phone

CCTV system

Copiers

Panel saw

Paint mixer

Job description

Lowe's is seeking a Loader role-based position in Johnson City, TN. You will help customers, load merchandise, and support order fulfillment across Pro and Garden Center areas, while following safety policies and operating store equipment.

Responsibilities include loading vehicles, staging orders, and maintaining stock and cleanliness; you will engage with customers and ensure accurate, safe handling of products in a fast-paced retail environment.