Loader & Cart Associate — Pro & Garden Support

Lowe's; Rancho Cucamonga (CA); Presencial; USD 23 000 - 25 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Health Insurance

Dental Insurance

Vision Insurance

Paid Time Off

401(k) Match

Employee Assistance Program

Education Support

Associate Discount

Resumo da oferta

Lowe’s is seeking a location-based Loader to assist customers in selecting, loading, and moving merchandise while following Lowe’s policies. This role includes loading, staging, and accurate order fulfillment, plus safety duties and responsive customer support across the store and parking lot.

You will work with power equipment and store technology, maintain stock levels, and help with large orders. Benefits and opportunities for growth are described in the associate postings.

Qualificações

• 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information.
• 6 Months Experience using common retail technology, such as smart phones and tablets.
• Ability to obtain sales related licensure or registration as may be required by law.

Responsabilidades

• Customer Service
• Assists customers with locating, selecting, carrying, and loading merchandise while responding promptly to customers and associate questions
• Supports checkout, fulfillment, and customer assistance needs throughout the store
• Pulls, stages, and prepares customer and contractor orders accurately and efficiently
• Use power equipment and store technology safely and effectively to move, stage, and load merchandise
• Maintains in-stock conditions by down stocking and replenishing merchandise as needed
• Supports large order fulfillment while maintaining product quality and accuracy
• Collect carts and help maintain clean, organized, and safe work areas inside the store and parking lot
• Identifies and reports safety hazards, theft, and security concerns to management and/or Asset Protection
• Operates store equipment as needed depending on one specific role and department
• Communicates all stock, special order merchandise, product features, application, warranty, and Lowe’s program information to customers, while responding knowledgeably to customer and employee questions and providing project guidance when needed.
• Follows all Lowe’s safety policies and procedures, including proper use of power equipment, spotters and safety devices
• Performs additional duties as assigned
• The following are additional responsibilities for the Loader role specific to Pro: Serves as a visible extension of the Pro Desk by supporting Pro customer relationships from arrival through order completion; Proactively engage Pro customers while assisting with loading, staging, and order fulfillment; Remains visible and available to support customers in the Pro loading area, including under the Pro canopy; Responds quickly to customer loading requests and helps ensure efficient service for large or complex orders; Builds relationships with repeat Pro customers and supports enrollment in MyLowe’s Pro Rewards and Pro Credit offerings; Ensures Pro Standards are maintained in parking lot and under Pro canopy.; Completes required power equipment and spotter training to support safe and efficient loading practices; Loads customer vehicles using proper techniques based on order size, weight, and fulfillment needs; Ensure orders are loaded accurately while maintaining product quality and saf

Conhecimentos

Computer basics

Retail tech

Sales licensure (as required)

Formação académica

High school diploma or GED

Descrição da oferta de emprego

Lowe’s is seeking a location-based Loader to assist customers in selecting, loading, and moving merchandise while following Lowe’s policies. This role includes loading, staging, and accurate order fulfillment, plus safety duties and responsive customer support across the store and parking lot.

You will work with power equipment and store technology, maintain stock levels, and help with large orders. Benefits and opportunities for growth are described in the associate postings.