Loader & Cart Associate - Pro & Garden Orders

Lowe's; Town of Oneonta (NY); Vor Ort; USD 22.000 - 23.000; Vollzeit

Benefits dieser Stelle

Health insurance

Dental and Vision insurance

Paid time off

401(k) match

Employee discount

Zusammenfassung

Lowe’s in the United States is seeking a Loader to support Pro and Garden Center loading, order fulfillment, and customer service at the store. You will assist customers, load orders, and ensure safe, accurate loading while maintaining store standards.

Responsibilities include loading customer vehicles, managing large orders, and coordinating with department teams to deliver fast, friendly service and help customers complete purchases with confidence.

Qualifikationen

• 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information
• 6 Months Experience using common retail technology, such as smart phones and tablets
• Ability to obtain sales related licensure or registration as may be required by law

Aufgaben

• Provide SMART customer service through the execution of Lowe’s customer service policies, procedures, and programs
• Assist customers with locating, selecting, carrying, and loading merchandise while responding promptly to customers and associate questions
• Support checkout, fulfillment, and customer assistance needs throughout the store
• Pull, stage, and prepare customer and contractor orders accurately and efficiently
• Use power equipment and store technology safely and effectively to move, stage, and load merchandise
• Maintain in-stock conditions by down stocking and replenishing merchandise as needed
• Support large order fulfillment while maintaining product quality and accuracy
• Collect carts and help maintain clean, organized, and safe work areas inside the store and parking lot
• Identify and report safety hazards, theft, and security concerns to management and/or Asset Protection
• Operate store equipment as needed depending on one specific role and department
• Communicate all stock, special order merchandise, product features, application, warranty, and Lowe’s program information to customers
• Follow Lowe’s safety policies and procedures, including proper use of power equipment, spotters and safety devices
• Perform additional duties as assigned
• Loader role specific to Pro: serve as extension of Pro Desk, engage Pro customers, loading, staging, order fulfillment, support Pro standards in parking lot
• Loader role - support large or complex orders and enroll Pro customers in rewards and credit offerings
• Garden Center role - assist loading in Garden Center and ensure orders are staged for pickup

Kenntnisse

Customer service orientation

Strong communication

Retail environment awareness

Ausbildung

High school diploma or GED

Tools

Point-of-sale systems

Smartphones/Tablets

Jobbeschreibung

Lowe’s in the United States is seeking a Loader to support Pro and Garden Center loading, order fulfillment, and customer service at the store. You will assist customers, load orders, and ensure safe, accurate loading while maintaining store standards.

Responsibilities include loading customer vehicles, managing large orders, and coordinating with department teams to deliver fast, friendly service and help customers complete purchases with confidence.