Loader

Ace Hardware; Florida; On-site; USD 18,000 - 25,000; Full time

Job summary

MRT Lawn and Garden Center in Venice and Port Charlotte, FL is hiring for a customer-focused team member. You will assist customers with items, unload deliveries, stock shelves, and help with loading bulk items while maintaining a welcoming store environment.

Expect to deliver friendly service, gain strong product knowledge, and support store operations. Requires a high school diploma or GED; able to lift up to 50 lbs; forklift training will be provided.

Qualifications

• High school diploma or GED.
• Ability to lift up to 50 lbs.
• Strong customer service and communication skills.
• Willingness to operate forklift with proper training.

Responsibilities

• Assist customers to their cars with items.
• Unload deliveries and stock shelves.
• Maintain back stock levels and store cleanliness.
• Provide friendly, proactive service and answer questions.
• Support merchandising and signage updates.

Skills

Customer service

Communication

Team player

Product knowledge

Safety awareness

Education

High School or GED

Tools

Forklift operation

Job description

This position will be responsible for assisting customers to their cars with their items, unloading delivery trucks, stocking shelves, loading bulk items/bags, and assisting with any additional duties.

MRT Lawn and Garden Center is currently hiring qualified applicants for both the Venice and Port Charlotte locations.

Essential Duties & Responsibilities

Include the following. Other duties may be assigned.

Customer Service

• Provide a positive representation of MRT Lawn and Garden Center.
• Proactively assist customers in solving problems.
• Greet customers entering and throughout the store. Thank customers when finished and when they are leaving the store.
• Possess a friendly outgoing demeanor; work well with customers as well as associates.
• Ensure all pages and calls are answered promptly, courteously and effectively.
• Forward any customer complaint that cannot be handled to a member of management.
• Possess strong product knowledge and knowledge of store layout and location of products.
• Assist customers throughout the store with personal, customized service based on the premise of amazing every customer, every time.

Store Operations

• Assist in creating a positive, professional and safe work environment.
• Assist with receiving, checking in and stocking of merchandise throughout the store.
• Assist with maintaining back stock levels.
• Assist with daily maintenance, orderliness and cleanliness of the sales floor, stock room and outdoor merchandise area.
• Assist with providing a clean and orderly sales floor, including end caps and ad merchandise.
• Assist with merchandise resets through the store.
• Provide assistance to Department Specialists, i.e. price changes, special orders.
• Ensure signage is current throughout the store.
• Operate forklift with proper training.
• Communicate any Store Support Center issue to General Manager for follow up.
• Communicate any merchandising, cost control or sales idea to General Manager.
• Participate in store meetings.
• Be professional in appearance and actions.
• Perform all other duties as assigned.

Education/Training

High School or GED equivalent.

Physical Demands

Standing, walking, lifting (up to 50lbs) and climbing.

MRT Lawn and Garden Center has been family owned and operated in Venice, FL since 2003. With locations in South Venice (Englewood Rd), North Venice (US 41 Bypass N), and Port Charlotte (El Jobean Rd), MRT is growing and searching for our next team member. Want to grow alongside Florida's largest and most tropical independently owned garden centers?