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Ace Hardware Corporation; Venice (FL); On-site; USD 25,000 - 35,000; Full time

Job summary

Ace Hardware Corporation is looking for a dedicated team member for MRT Lawn and Garden Center in Venice, Florida. Responsibilities include assisting customers with their purchases, stocking shelves, and maintaining a clean store environment. Candidates should possess excellent customer service skills and a strong work ethic.

High School diploma or GED equivalent is required, and the ability to lift up to 50lbs is necessary. Join a team where you can make a positive impact on customers every day.

Qualifications

• Previous experience in customer-facing roles.
• Ability to lift up to 50 lbs.
• Ability to operate a forklift with proper training.

Responsibilities

• Assist customers with items to their cars.
• Unload delivery trucks and stock shelves.
• Maintain a clean and orderly sales floor.

Skills

Customer service

Product knowledge

Forklift operation

Education

High School or GED equivalent

Job description

This position will be responsible for assisting customers to their cars with their items, unloading delivery trucks, stocking shelves, loading bulk items/bags, and assisting with any additional duties.

MRT Lawn and Garden Center is currently hiring qualified applicants for both the Venice and Port Charlotte locations.

Essential Duties & Responsibilities

Include the following. Other duties may be assigned.

Customer Service

• Provide a positive representation of MRT Lawn and Garden Center.
• Proactively assist customers in solving problems.
• Greet customers entering and throughout the store. Thank customers when finished and when they are leaving the store.
• Possess a friendly outgoing demeanor; work well with customers as well as associates.
• Ensure all pages and calls are answered promptly, courteously and effectively.
• Forward any customer complaint that cannot be handled to a member of management.
• Possess strong product knowledge and knowledge of store layout and location of products.
• Assist customers throughout the store with personal, customized service based on the premise of amazing every customer, every time.

Store Operations

• Assist in creating a positive, professional and safe work environment.
• Assist with receiving, checking in and stocking of merchandise throughout the store.
• Assist with maintaining back stock levels.
• Assist with daily maintenance, orderliness and cleanliness of the sales floor, stock room and outdoor merchandise area.
• Assist with providing a clean and orderly sales floor, including end caps and ad merchandise.
• Assist with merchandise resets through the store.
• Provide assistance to Department Specialists, i.e. price changes, special orders.
• Ensure signage is current throughout the store.
• Operate forklift with proper training.
• Communicate any Store Support Center issue to General Manager for follow up.
• Communicate any merchandising, cost control or sales idea to General Manager.
• Participate in store meetings.
• Be professional in appearance and actions.
• Perform all other duties as assigned.

Education/Training

High School or GED equivalent.

Physical Demands

Standing, walking, lifting (up to 50lbs) and climbing.