Loader

Rural King; Decatur (IL); On-site; USD 25,000 - 35,000; Full time

Job summary

A leading farm supply store in Decatur, Illinois, is seeking a customer service associate to load customer vehicles, maintain store organization, and operate equipment. Ideal candidates should excel in customer service and demonstrate flexibility in a fast-paced retail environment.

Qualifications

• Ability to interact in a fast-paced environment.
• Work independently without supervision.
• Use in-store computer and scanning system.

Responsibilities

• Load items into customer vehicles.
• Maintain product appearance in-store.
• Operate retail equipment.

Skills

Customer service

Flexibility

Proactivity

Resourcefulness

Efficiency

Tools

Handheld inventory device

Forklift

Pallet jack

Job description

This position allows for multi-tasking on many different projects; however, the primary focus is loading customer vehicles after a purchase. Other duties include stocking shelves and outside areas with product, unloading delivery trucks, retrieving carts from the parking lots, assisting customers with their questions, and maintaining a clean work environment. The ideal candidate will demonstrate excellent customer service skills by consistently exceeding our customers' expectations of retail service.

Responsibilities

• Provide excellent customer service by helping load items into a customer's vehicle.
• Obtain signature from customer for load-out ticket.
• Do “load outs” from the store to the customers vehicle.
• Maintain the look of products inside and outside by keeping products leveled off and full.
• Make sure products are priced.
• Ensure the parking lot, corral, and bull pen are cleaned and maintained.
• Restack or level off products when time permits.
• Operate handheld inventory device, forklift, pallet jack, ladder, and other retail equipment.
• Help drive company initiatives, such as Rural King’s Harvest Card Program, Customer C.A.R.E., RK Plus Protection Plan.
• Ability to sit/stand/walk for long periods of time.
• Ability to verbally communicate effectively with customers and co-workers (in-person and via electronic devices).
• Ability to move up to 20 pounds repetitively and 21-50 pounds intermittently.
• May be required to cross train and perform other duties.

SUPERVISORY RESPONSIBILITIES

• None.

Qualifications

• Ability to interact with the team in a fast-paced environment, remaining flexible, proactive, resourceful, and efficient.
• Ability to work independently without supervision.
• Ability to access and use the in-store computer, scanning system, and wireless handheld unit.

About the company

Rural King Supply is a farm supply store based in Mattoon, Illinois, United States.

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