Load/Driver Planner (Dispatch)

CBSL Transportation Services, Inc; Chicago (IL); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Weekly Pay

Medical Insurance – 2 Plan Options

PTO

Holidays & Floater Holiday

401(k) with match

ROTH 401(k) option

Disability benefits

Life Insurance $25k

AD&D Insurance

Critical Illness Insurance

FSA & DCFSA

Tuition Reimbursement

Job summary

CBSL Transportation Services, Inc. in Chicago seeks a dispatcher to coordinate drivers, customers, and internal teams. You will handle orders, pickup requests, and tracking, ensuring on-time performance and accurate data entry.

Ideal candidates have at least 1 year of dispatch experience, a HS diploma, experience with live dispatch and DOT/FMCSA knowledge, plus comfort with E-log systems. We offer weekly pay and comprehensive benefits.

Qualifications

• At least 1 year of current dispatching experience.
• High School Diploma/GED required.
• Experience with live dispatch functions.
• E-log, automated workflow and form messaging experience highly desired.
• Tanker or ISO experience.
• Knowledge and understanding of DOT, HOS & FMCSA standards.
• Weekly Pay (benefits and regular schedule)
• Pre-employment background check and drug screening required.

Responsibilities

• Dispatch and plan drivers for local intermodal / drayage operation.
• Ensure all customer requests are processed and received, including orders and pickup requests.
• Trace containers on rail websites to verify container locations, LFD, storage and rail billing.
• Build strong relationships with drivers and customers.
• Track and trace shipments for on-time performance and communicate status to the customer.
• Maintain a customer service attitude and provide excellent service.
• Enter and update data in company dispatch software for accuracy.
• Work and collaborate with other company departments.

Skills

Dispatching experience

Multitasking

Customer service

Live dispatch functions

Education

High School Diploma/GED

Tools

E-log systems

Automated workflow

Job description

CBSL Transportation Service, Inc. has been providing the highest quality and dependable service to the Bulk Transportation Industry for over 50 years. Our dedication to customer service and the environment lays a foundation for long-term customer partnerships and continued growth. With locations in Pasadena, TX, Reserve, Louisiana and Chicago, Illinois.

Summary

The dispatcher will handle incoming and outgoing communication with customers, drivers and internal departments. The ideal candidate will possess strong organizational skills and ability to multitask. The ability to respond to customer complaints and handle conflict in a professional and effective manner is essential. The candidate will ideally have experience with rail, steamship, port or freight forwarder companies and understands bookings & swings.

Duties include (but not limited to)

• Dispatch and plan drivers for local intermodal / drayage operation.
• Ensure all customer requests are processed and received, including orders and pickup requests.
• Trace containers on rail websites to verify container locations, LFD, storage and rail billing.
• Build strong relationships with drivers and customers.
• Track and trace shipments for on-time performance and communicate status to the customer.
• Maintain a customer service attitude and provide excellent service.
• Enter and update data in company dispatch software for accuracy.
• Work and collaborate with other company departments.

Job Requirements Include

• At least 1 year of current dispatching experience
• High School Diploma/GED required
• Experience with “live dispatch functions”
• E-log, automated workflow and form messaging experience highly desired
• Tanker or ISO Experience
• Knowledge and understanding of DOT, HOS & FMCSA standards
• Weekly Pay
• Medical Insurance - Two Plan Options
  • Vitality Medical Insurance discount program
• Paid Time Off (PTO)
• 8 Paid Holidays + 1 Floater Holiday
• Traditional 401(k) with up to 3.5% match, & a ROTH 401(k) option
  • After 1 year of service
• Short Term/Long Term disability core benefits + buy up options
• $25,000 Life insurance core benefit + buy up options
• Accidental Death & Dismemberment Insurance (AD&D)
• Critical Illness and Accident Insurance
• Flexible Spending Account (FSA) & Dependent Care FSA
  • After 1 year of service
• Tuition Reimbursement program

Employment is contingent upon successful completion of a background investigation. Pre-employment drug screening required.
No recruiters or agencies without a previously signed contract. No phone calls please.

CBSL Transportation Services Inc. is an Equal Opportunity Employer.