Load Control Agent

Maximus Global Services; Atlanta (GA); On-site; USD 34,000 - 39,000; Part time

Benefits offered by this job

Paid Training

401(k) Retirement Plan

Referral Bonus

Incentive Rewards

Recognition and Rewards Program

Job summary

Maximus Global Services (MGS) operates aviation services at airports nationwide, including Atlanta, GA. The Load Control Agent will ensure safety by finalizing load sheets and loading documents in compliance with procedures.

The role is part-time at Hartsfield–Jackson Atlanta International Airport. Requirements include a high school diploma or GED, 2-3 years in airport customer service, and fluency in English and Spanish.

Qualifications

• High school diploma or GED.
• 2-3 years’ experience in customer service at airport or similar entities.
• Must read, write and speak English and Spanish.
• Load Control Experience is required.
• Background check may be required.
• MS Office proficiency.

Responsibilities

• Ensure on-time departure without compromising safety.
• Ensure accurate computation of aircraft weight and balance.
• Prepare and communicate load plans to loading personnel.
• Finalize load sheet showing load distribution and LMCS.
• Identify and report hazards, near misses, incidents, and accidents.

Skills

Bilingual English/Spanish

Customer service

Communication

Education

High school diploma or GED

Tools

MS Office

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Load Control Agent

PART TIME Atlanta, GA, US

2 days ago Requisition ID: 1990

Job Description

Join our team at Maximus Global Services!

Maximus Global Services (MGS) ultimate vision and mission is “Our vision is to make a meaningful impact on people's lives, delivering service with integrity and passion.” “Our mission is to create exceptional experiences by empowering our people through innovation to build new strong partnerships.”

MGS provides aviation services at various airports in the US: Miami, Fort Lauderdale, Orlando, Virginia, Atlanta, Baltimore, Santa Ana and Las Vegas.

MGS has immediate openings for a Bilingual (English -Spanish) Load Control Agent at Hartsfield–Jackson Atlanta International Airport.
Pay Rate: $25.00 per hour Status: Part Time

• Paid Training


• 401(k) Retirement Plan


• Referral Bonus


• Incentive Rewards


• Recognition and Rewards Program

JOB DESCRIPTION
Summary/Objective

The load controller will be responsible for ensuring flight safety by finalizing the load sheet and the loading documents in accordance with the Volris Airlines, Standard Operations Procedures.

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Ensure on-time departure without compromising safety.


• Ensure accurate computation of aircraft weight and balance.


• Prepare and communicate to loading personnel (Agents) a load plan that is in line with Aircraft loading instruction processes.


• Load planning shall consider fuel loads and distribution, Aircraft equipment, planned dead load, expected passenger load, fuel efficiency, special loads and shall always be performed in accordance with the Aircraft manufacturer and Company limitations.


• Calculate accurately EZFW optimize fuel consumption and load planning.


• Finalize load sheet showing load distribution, special loads and LMCS that conform to UR operating procedures.


• Identify and report any hazards, near misses, incidents, and accidents.


• Adhere to UR principles and practices.


• Embrace and maintain a positive safety culture, a healthy and secure working environment in compliance with the relevant industry and legislative requirements.


• Teamwork Orientation


• Stress Management/Composure


• Ethical Conduct


• Good Communication


• Customer Service


• Leadership

Supervisory Responsibility

This position supervises the team of passenger service agents at counter and gates.
Work Environment

This job operates in a professional airport environment. Employees may be exposed to the outside elements such as rain, sun and others. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Physical Demands

This position is very active and requires standing, walking and seating.

Required Education and Experience

• High school diploma or GED.


• 2-3 years’ experience in customer service at airport or similar entities.

Additional Eligibility Qualifications

• Pass a background check


• Computer literacy in MS Office packages such as Word, Excel and Outlook.


• Must be able to read, write and speak English and Spanish.


• Load Control Experience is required


• Maintain a relationship with both employees and clients.


• Supervisors must have a good working knowledge of management practices and principles so they can efficiently perform his job.


• The job requires someone with critical thinking skills who can quickly observe a situation and make the appropriate response.

Security Clearance (if applicable)

Must be eligible for CBP seal and pass the criminal background check to obtain the airport ID.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.