Load Builder / Lumberyard Customer Service

Sliters Lumber & Building Supply; Somers (MT); On-site; USD 30,000 - 45,000; Full time

Job summary

A local building supply company in Somers, Montana, seeks a dedicated Load Builder to ensure timely and accurate handling and delivery of materials. Responsibilities include loading trucks, assisting customers, maintaining yard cleanliness, and adhering to safety regulations. The role requires physical fitness for heavy lifting and excellent communication skills. Join a supportive team and contribute to high customer service standards.

Qualifications

• Strong physical fitness required for tasks including heavy lifting.
• Excellent listening and oral communication skills.
• Ability to operate machinery safely.

Responsibilities

• Load trucks under guidance from the yard foreman.
• Assist customers load materials in the yard.
• Maintain a clean and organized yard.

Skills

Customer service

Timely materials handling

Safety adherence

Tools

Power equipment

Saws

Job description

Overview

As a Load Builder for Sliters, your mission is to ensure timely and accurate materials handling and delivery to achieve Sliters’ customer service objectives and protect company assets, including vehicles, yard equipment and inventory. You will utilize product and inventory knowledge and materials handling practices to ensure loads are safely built and accurately loaded to ensure on-time, in-full delivery of materials to customer jobsites. As a member of the yard crew, you will help serve customers in the lumber yard and provide prompt, friendly and courteous service.

Responsibilities include

• Pulling and staging materials to be loaded.
• Loading trucks at the direction of the yard foreman and driver
• Assisting will-call customer and helping them load materials
• Safely operating machinery, such as saws, as required in the performance of customer service.
• Being familiar with all inventory items and their location, unloading shipments and storing incoming materials in their proper location
• Adherence at all times to safety and fire regulations
• Keeping yard clean and merchandise orderly
• Learning and using proper material handling techniques to reduce damage of goods
• Being familiar with the grades, dimensions, species of lumber in stock and other merchandise stored in yard
• Being able to tolerate and function in diverse seasonal climate changes
• Ensuring no damage of material, equipment, racks, storage buildings.
• Reporting complaints or other problems with customers promptly to supervisor.
• Promptly reporting all accidents and violations and filing appropriate forms.
• Promptly assisting with material returns and coordinating with yard foreman to put away.
• Being alert to potential sales opportunities and completeness of project solution.
• Assuming other duties as workload and need dictate.

Other Factors

• Familiar with equipment capacity and proper loading techniques
• Willingness to approach customers and offer assistance to solve customer’s project problems
• Safely operate power equipment, if required
• Clean and neat at all times
• Personal organization and time management
• Timely completion of special projects
• Exceptional teaming skills with other employees
• Excellent listening and oral communication skills
• Adhere to all company policies and procedures

This position requires a high degree of physical fitness as duties require standing and walking throughout the day and includes occasional heavy lifting (90-100 lbs) with significant outdoor activities. May load merchandise into customer vehicles.

Success factors include:

• Accuracy level of deliveries

This position is considered safety-sensitive. Successful applicants will be included in our random pool for controlled substance and alcohol testing.