LMS/Training System Administrator

Philips; Reedsville (WI); On-site; USD 63,000 - 100,000; Full time

Job summary

Philips LMS/Training System Administrator role overseeing training assignments and curricula. You’ll manage compliance programs across TEDS/Lumen/Cornerstone, ensure accurate tracking, and resolve learner inquiries.

Requires 2+ years in LMS admin within regulated settings; ITSM, Excel, KPI reporting, and data analysis skills; associate degree or equivalent; on-site with potential travel.

Qualifications

• Minimum 2+ years’ LMS administration in regulated environments.
• Experience with FDA/ISO 13485 preferred.
• Proficient with ITSM, Excel, KPI reporting and data analysis.
• Detail-oriented with strong problem-solving for LMS or training issues.
• Experience with Document Control and QMS databases is preferred.

Responsibilities

• Manage training assignment requests and ensure compliance training is tracked.
• Create and maintain standardized roles and curricula for compliance programs.
• Support learner and manager requests and resolve access/progress issues.
• Configure training requirements with Business Process Owners and Content Owners.
• Maintain up-to-date LMS knowledge and optimize system configurations.

Skills

LMS administration

ITSM

Excel

KPI reporting

Data analysis

Communication

Problem-solving

Education

Associate's degree or equivalent experience

Tools

TEDS

Lumen

Cornerstone

ARIS

Windchill

Excel

Job description

Job Title

LMS/Training System Administrator

Job Description

The LMS/Training System Administrator is responsible for managing training assignment requests, independently creating and maintaining roles and curricula, and resolving escalated learner and manager inquiries.

Your role:

• Will support compliance training assignments within the Learning Management System (TEDS/Lumen/Cornerstone), ensuring that all mandatory training is accurately assigned and tracked to meet regulatory requirements.
• Participates in the efficient Administration, operation and maintenance of the Learning Management System (LMS), performing regular system checks, updates, and troubleshooting to maintain optimal functionality.
• Creates and maintains standardized roles and curricula for compliance training programs, ensuring consistency and alignment with learning policies and objectives.
• Provides comprehensive support for learner and manager requests, addressing issues related to training assignments, access issues, progress tracking, and record updates promptly and accurately.
• Collaborates with local Business Process Owners and Content Owners to accurately configure and assign training requirements, ensuring alignment with learning needs and regulatory standards.
• Maintains up-to-date knowledge of LMS features and compliance training best practices, applying this knowledge to optimize training assignments and system configurations effectively.

You’re the right fit if:

• You have a minimum of 2+ years’ experience LMS administration/support (TEDS, Cornerstone and/or Lumen preferred), within a highly regulated environment (FDA/ ISO 13485 Medical Device preferred).
• You’re experienced with IT Service Management (ITSM), workflow automation and proficient in Excel, KPI reporting, and data analysis.
• You are detail-oriented, organized, and skilled in problem-solving/troubleshooting LMS or training-related challenges.
• You’re an effective communicator, with the ability to interact confidently with learners, managers, and stakeholders.
• You have experience with Document Control and QMS Databases (ARIS/Windchill)- Preferred
  You have a minimum of an Associate’s Degree or equivalent experience.
• You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this position.

How we work together

We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week. Onsite roles require full-time presence in the company’s facilities. Field roles are most effectively done outside of the company’s main facilities, generally at the customers’ or suppliers’ locations. This is an office role.

About Philips

We are a health technology company. We built our entire company around the belief that every human matters, and we won’t stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others.

• Learn more about our business.
• Discover our rich and exciting history.
• Learn more about our purpose.
• Learn more about our culture.

Philips Transparency Details:

• The pay range for this position in Reedsville, PA is $63,000 to $100,000

At Philips, it is not typical for an individual to be hired at or near the top end of the range for their role and compensation decisions are dependent upon the facts and circumstances of each case.

The actual base pay offered may vary within the posted ranges depending on multiple factors including job-related knowledge/skills, experience, business needs, geographical location, and internal equity.

In addition, other compensation, such as an annual incentive bonus, sales commission or long-term incentives may be offered. Employees are eligible to participate in our comprehensive Philips Total Rewards benefits program, which includes a generous PTO, 401k (up to 7% match), HSA (with company contribution), stock purchase plan, education reimbursement and much more. Details about our benefits can be found here.

Additional Information:

• US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future.
• Company relocation benefits will not be provided for this position. For this position, you must reside in or within commuting distance to Reedsville, PA
• This role may require travel up to 10%

Philips is an Equal Employment and Opportunity Employer including Disability/Vets and maintains a drug-free workplace.