LMS/Training System Administrator

Philips International; Reedsville (WI); On-site; USD 63,000 - 100,000; Full time

Job summary

Philips is seeking an LMS/Training System Administrator to manage training assignments, create roles and curricula, and resolve learner inquiries within our regulated environment. Support compliance training across LMS platforms (TEDS, Cornerstone, Lumen) and maintain system configurations with a focus on accuracy and traceability.

This is an office-based role requiring in-person presence at least 3 days per week in Reedsville, PA.

Qualifications

• 2+ years LMS administration/support in a regulated environment (FDA/ISO 13485 preferred).
• Experience with IT service management (ITSM) and process workflow.
• Proficient in Excel, KPI reporting and data analysis.
• Detail-oriented, organized and able to troubleshoot LMS/training issues.
• Strong communication with learners, managers and stakeholders.

Responsibilities

• Manage training assignment requests and maintain roles and curricula.
• Configure and maintain LMS settings for compliance programs.
• Provide responsive support for learner and manager inquiries.
• Collaborate with process/content owners to align training requirements.
• Keep up-to-date with LMS features and best practices.

Skills

LMS administration

Excel

KPI reporting

Data analysis

ITSM

Documentation

Education

Associate degree

Tools

TEDS

Cornerstone

Lumen

Job description

Job Title LMS/Training System Administrator Job Description

The LMS/Training System Administrator is responsible for managing training assignment requests, independently creating and maintaining roles and curricula, and resolving escalated learner and manager inquiries.

Your role:

Will support compliance training assignments within the Learning Management System (TEDS/Lumen/Cornerstone), ensuring that all mandatory training is accurately assigned and tracked to meet regulatory requirements.

Participates in the efficient Administration, operation and maintenance of the Learning Management System (LMS), performing regular system checks, updates, and troubleshooting to maintain optimal functionality.

Creates and maintains standardized roles and curricula for compliance training programs, ensuring consistency and alignment with learning policies and objectives.

Provides comprehensive support for learner and manager requests, addressing issues related to training assignments, access issues, progress tracking, and record updates promptly and accurately.

Collaborates with local Business Process Owners and Content Owners to accurately configure and assign training requirements, ensuring alignment with learning needs and regulatory standards.

Maintains up-to-date knowledge of LMS features and compliance training best practices, applying this knowledge to optimize training assignments and system configurations effectively.

You're the right fit if:

You have a minimum of 2+ years’ experience LMS administration/support (TEDS, Cornerstone and/or Lumen preferred), within a highly regulated environment (FDA/ ISO 13485 Medical Device preferred).

You’re experienced with IT Service Management (ITSM), workflow automation and proficient in Excel, KPI reporting, and data analysis.

You are detail-oriented, organized, and skilled in problem-solving/troubleshooting LMS or training-related challenges.

You’re an effective communicator, with the ability to interact confidently with learners, managers, and stakeholders.

You have experience with Document Control and QMS Databases (ARIS/Windchill)- Preferred

You have a minimum of an Associate’s Degree or equivalent experience.

You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this position.

How we work together

We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week. Onsite roles require full-time presence in the company’s facilities. Field roles are most effectively done outside of the company’s main facilities, generally at the customers’ or suppliers’ locations.

This is an office role.

About Philips

We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others. Learn more about our business. Discover our rich and exciting history. Learn more about our purpose. Learn more about our culture.

Philips Transparency Details:

The pay range for this position in Reedsville, PA is $63,000 to $100,000. At Philips, it is not typical for an individual to be hired at or near the top end of the range for their role and compensation decisions are dependent upon the facts and circumstances of each case. The actual base pay offered may vary within the posted ranges depending on multiple factors including job-related knowledge/skills, experience, business needs, geographical location, and internal equity. In addition, other compensation, such as an annual incentive bonus, sales commission or long-term incentives may be offered.

Employees are eligible to participate in our comprehensive Philips Total Rewards benefits program, which includes a generous PTO, 401k (up to 7% match), HSA (with company contribution), stock purchase plan, education reimbursement and much more. Details about our benefits can be found here.

Additional Information:

US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future.

Company relocation benefits will not be provided for this position.

For this position, you must reside in or within commuting distance to Reedsville, PA. This role may require travel up to 10% #LI-PH1.

This requisition is expected to stay active for 45 days but may close earlier if a successful candidate is selected or business necessity dictates.

Philips is an Equal Employment and Opportunity Employer including Disability/Vets and maintains a drug-free workplace.

At Philips, we believe that every human matters. As a global health-tech leader, we focus on improving people’s health and wellbeing through meaningful innovation. The people who work here share our passion and are motivated to bring this purpose to life. For more than 130 years, we have been creating technologies and innovations that improve people's lives and support healthcare practitioners.

Headquartered in the Netherlands and operating in more than 100 countries globally, we focus our advanced technology and deep clinical and consumer insights on Precision Diagnosis, Image Guided Therapy, Enterprise Informatics, Monitoring/ Connected Care, Sleep & Respiratory Care and Personal Health. Together, we deliver better care for more people because we believe that every human matters.

That's why we're taking steps to create an environment where we acknowledge and embrace our differences and uniqueness and listen to and value each other's views. When people feel cared for and listened to, they bring their best qualities to work, leading to better collaboration, communication, innovation and success.

It is the policy of Philips to provide equal employment and advancement opportunities to all qualified employees and applicants for employment without regard to race, color, religion, sex, pregnancy/childbirth or related medical conditions, age, ethnic or national origin, sexual orientation, gender identity or expression, physical or mental disability, genetic information, citizenship status, veteran or military status, marital or domestic partner status or any other characteristic protected by law.

As an equal opportunity employer, Philips is committed to fostering a culture where all are treated with respect and professionalism. To ensure reasonable accommodations for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veterans' Readjustment Act of 1974 and Title I of the Americans with Disabilities Act of 1990, applicants that require accommodation in the job application process may contact 888-367-7223, option 5, for assistance.

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