Director, Quality Programs (PMO)-Ambulatory Monitoring & Diagnostics

Philips International; Phoenix (AZ); On-site; USD 162,000 - 258,000; Full time

Benefits offered by this job

PTO

401k match

HSA contributions

Stock purchase plan

Education reimbursement

Job summary

Philips seeks a Director, Quality Programs (PMO)-AM&D to lead global quality initiatives, drive QMS implementation, CAPA, and continuous improvement across functions.

The role requires deep regulatory knowledge (FDA, EU MDR, ISO 13485) and strong leadership to align quality objectives with business needs while guiding teams at manufacturing sites and central Philips entities.

Qualifications

• 10+ years leading global Quality Programs in FDA-regulated medical devices.
• 5+ years in strategic/cross-functional leadership, budgeting and KPI management.
• Experience implementing QMS ISO 13485 and CAPA, non-conformance, process controls.
• Knowledge of 21 CFR 803, 806, 820, ISO 13485, ISO 14971, EU MDR and related regs.
• Experience using data analytics to assess program performance and improvements.

Responsibilities

• Provide strategic guidance to managers across areas to improve quality.
• Tackle complex issues and align objectives with organizational principles.
• Oversee regulatory submissions and maintain compliance with FDA/EU MDR standards.
• Harmonize regulatory processes and establish management review reporting.
• Support succession planning and talent management aligned with goals.
• Demonstrate leadership in at least one operating domain (e.g., product dev).
• Evaluate issues with execs and manage budgeting and resource allocation.
• May include PRRC responsibilities ensuring device compliance and vigilance.
• Plan and manage programs across manufacturing sites and Philips entities.

Skills

Quality program leadership

Regulatory compliance knowledge

Program management

Cross-functional leadership

Data analytics & KPIs

Education

Bachelor's degree in Engineering, Quality, Life Sciences, or related field

Job description

Job Title

Director, Quality Programs (PMO)-Ambulatory Monitoring & Diagnostics

Job Description

The Director, Quality Programs (PMO)-AM&D is responsible for strategic leadership and execution of global quality vision, by leading critical quality programs and coordinating activities across multiple disciplines, ensuring alignment with business objectives and regulatory requirements. Provides strategic leadership in driving critical quality/compliance programs associated with Quality Management Systems (QMS)-QMS implementation, PQMS changes/transitions, and continuous improvement/transformation programs.

Responsibilities

• Provides strategic guidance to managers in different areas, identifying opportunities for quality improvement and innovation, and fostering a culture of quality excellence and continuous improvement throughout the organization.
• Tackles complex issues by analyzing situations with a deep understanding of the organization, contributing to the development and refinement of organizational objectives and principles to drive effective solutions.
• Ensures the overall regulatory submission process for product compliance, ensuring compliance with applicable regulations such as FDA, EU-MDR, and other regulatory requirements such as ISO13485, 21 CFR 820, and maintains consistent guidelines and policies across all products and operations.
• Enforces robust regulatory processes and harmonize them across functions, establishing a comprehensive management review process, including routine reporting on regulatory compliance activities to maintain organizational awareness.
• Assists in succession planning and comprehensive talent management, supporting employee selection, performance management, compensation management, and career development in alignment with organizational operational goals.
• Demonstrates leadership experience in at least one operating process domain, such as product development or supply chain, and various aspects of quality, showing familiarity with business process management frameworks and regulatory strategy development.
• Identifies and evaluates fundamental issues within the functional area, interact with executive-level management, and oversee activities such as planning, staffing, budgeting, managing expense priorities, and proposing methodological changes to improve efficiency and effectiveness.
• May include Person Responsible for Regulatory Compliance (PRRC) responsibilities such as verifying compliance of devices with regulations, maintaining technical documentation, overseeing post‑market surveillance system for effective data collection for maintenance of device safety and performance and fulfillment of vigilance reporting obligations, and sign statements confirming that investigative devices comply with general safety standards.
• Will plan, manage, execute, and be responsible for program timeliness, supporting key stake holders across Product manufacturing sites and central Philips entities.
• Responsible for ensuring program objectives are determined, achieved, communicated with management and product owners, integration of multiple functions is facilitated, logistics are effectively coordinated, and budgets are adhered to.

Requirements

• You have a minimum of 10+ years’ experience leading full-cycle, global Quality Programs within FDA regulated medical device Manufacturing /Supply Chain environments, with a focus on Quality Management Systems (QMS), including ISO 13485 QMS implementation/transitions, CAPA processes, Nonconformance, Process Controls, etc.
• You’re highly experienced in all aspects of E2E global Program Management including 5+ years in strategic/cross-functional leadership, change/risk management, KPI’s, budgeting, timelines, resource allocation, project/quality strategy, reporting, communication, etc.
• You have demonstrated experience leading and implementing quality management system processes and tools such Change/Management Controls, Training programs, Audit/ non-conformance processes such as CAPA programs, and systemic improvements across businesses and manufacturing sites.
• You have detailed knowledge of medical device regulations, requirements, and standards, such as 21 CFR Parts 803, 806, and 820, ISO 13485, ISO 14971, European Medical Device Directive (93/42/EEC), EU Medical Device Regulation, Canadian Medical Devices Regulation (SOR/98-282), etc.
• You have proven experience utilizing data analytics/ Quality KPI’s to assess project/program/team performance and identify process/continuous improvement and Remediation opportunities.
• You’re able to effectively communicate, influence and build relationships with cross-functional team members, internal/external stakeholders at all levels, suppliers, and manage/facilitate FDA, competent authorities, Regulatory Agencies and Notified Body audits and inspections.
• You have a Bachelor's degree in Engineering, Quality, Life Sciences, or a related technical field.
• Lean/ Six Sigma and ASQ-CQM certifications desired.

You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this position.

How we work together

We believe that we are better together than a part. For our office-based teams, this means working in-person at least 3 days per week. Onsite roles require full-time presence in the company’s facilities. Field roles are most effectively done outside of the company’s main facilities, generally at the customers’ or suppliers’ locations. This is an Office-Based role.

About Philips

We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody, everywhere, has access to the quality of healthcare that we all deserve. Do the work of your life to help improve the lives of others. Learn more about our business. Discover our rich and exciting history. Learn more about our purpose. Learn more about our culture.

Philips Transparency Details

The pay range for this position in Phoenix, AZ is $162,000 to $258,000. The pay range for this position in Linwood, PA is $170,000 to $270,000. At Philips, it is not typical for an individual to be hired at or near the top end of the range for their role and compensation decisions are dependent upon the facts and circumstances of each case. The actual base pay offered may vary within the posted ranges depending on multiple factors including job-related knowledge/skills, experience, business needs, geographical location, and internal equity. In addition, other compensation, such as an annual incentive bonus, sales commission or long‑term incentives may be offered. Employees are eligible to participate in our comprehensive Philips Total Rewards benefits program, which includes a generous PTO, 401k (up to 7% match), HSA (with company contribution), stock purchase plan, education reimbursement and much more. Details about our benefits can be found here.

Additional Information US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work‑authorized visa, now or in the future. Company relocation benefits will not be provided for this position. For this position, you must reside in or within commuting distance to Linwood, PA OR Phoenix, AZ. This role may require travel up to 10% #LI-PH1. This requisition is expected to stay active for 45 days but may close earlier if a successful candidate is selected or business necessity dictates.

Philips is an Equal Employment and Opportunity Employer including Disability/Vets and maintains a drug‑free workplace.

At Philips, we believe that every human matters. As a global health‑tech leader, we focus on improving people’s health and wellbeing through meaningful innovation.

The people who work here share our passion and are motivated to bring this purpose to life.

For more than 130years, we have been creating technologies and innovations that improve people’s lives and support healthcare practitioners. Headquarteredinthe Netherlandsand operatinginmorethan100countriesglobally,like

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