Living Room Server Assistant

Faena; New York (NY); On-site; USD 20,000 - 29,000; Full time

Job summary

Faena New York is seeking a Living Room Server Assistant to support the service team in a fast-paced, high-end dining environment. You will help deliver food and beverages with precision, refill drinks, and keep tables and stations pristine while maintaining a guest-focused, polished presence.

The role emphasizes teamwork, attention to detail, and adherence to luxury service standards. Food handler certification is required or obtainable prior to start; Spanish is a plus.

Qualifications

• 1+ year of experience in a high-end or high-volume dining environment preferred
• Strong work ethic and attention to detail
• Ability to follow directions and anticipate team needs
• Friendly and composed under pressure
• Food Handler Certification required or obtainable prior to start
• Bilingual in Spanish a plus

Responsibilities

• Assist servers by delivering food and beverages in a timely and accurate manner
• Refill water glasses and beverages without being prompted
• Clear plates, glassware, and silverware efficiently and discreetly
• Ensure tables remain clean and organized throughout service
• Reset tables promptly following guest departure
• Keep service stations and side work areas fully stocked and clean
• Maintain floor cleanliness and respond immediately to any spills or hazards
• Monitor guest cues and assist servers with any special requests
• Communicate clearly with servers, runners, hosts, and kitchen team
• Attend pre-shift meetings and stay informed of menu updates and specials
• Support the opening and closing duties of the service team
• Uphold Faena standards in appearance, demeanor, and service

Skills

Fast movement

Clear communication

Multitasking

Luxury service standards

Job description

The FAENA Movement is one of culture, art and community. The FAENA Culture is steeped in the warmth and traditions of the south combining authentic and attentive hospitality with the world’s finest amenities. We act as a catalyst in making dreams a reality with the collaboration of ideas. Creating carefully curated spaces paired with excellence in service to delight the most sophisticated guests as they are indulged by the FAENA Culture.

Following Buenos Aires and Miami Beach, Faena New York, will find its home at 500 West 18th Street, overlooking the High Line in a building designed by Bjarke Ingels Group. This latest opening will be synonymous with sophistication, glamour, breathtaking artwork, and cultural trendsetting. This opening will mark the resurgence of luxury nightlife experiences in New York with dynamic food and beverage venues and programming that will make Faena the ultimate destination for the sophisticated traveler to New York.

Job Description

Living Room is a glamorous, night-only venue with outdoor space, serving bespoke and signature cocktails, crave-worthy small plates, and an eclectic wine list. Evenings come alive with nightly curated live music, artfully designed to enchant and inspire. The Living Room Server Assistant supports the service team by maintaining the flow of the Livingroom, anticipating guest needs, and ensuring that each table receives seamless and attentive service. This role is fast-paced, guest-focused, and team-oriented, requiring a strong sense of awareness and a polished presence. Server Assistants help uphold the Living Room standard by executing behind-the-scenes service that enhances the overall guest experience.

This full-time position has an hourly rate of $18.00 plus tips.

DUTIES AND RESPONSIBILITIES

Assist servers by delivering food and beverages in a timely and accurate manner

Refill water glasses and beverages without being prompted

Clear plates, glassware, and silverware efficiently and discreetly

Ensure tables remain clean and organized throughout service

Reset tables promptly following guest departure

Keep service stations and side work areas fully stocked and clean

Maintain floor cleanliness and respond immediately to any spills or hazards

Monitor guest cues and assist servers with any special requests

Communicate clearly with servers, runners, hosts, and kitchen team

Attend pre-shift meetings and stay informed of menu updates and specials

Support the opening and closing duties of the service team

Uphold Faena standards in appearance, demeanor, and service

Qualifications

1+ year of experience in a high-end or high-volume dining environment preferred

Strong work ethic and attention to detail

Ability to follow directions and anticipate team needs

Friendly and composed under pressure

Food Handler Certification required or obtainable prior to start

Bilingual in Spanish a plus

SKILLS

Fast, efficient, and quiet movement

Clear communicator and dependable teammate

Ability to multitask and maintain focus in a dynamic environment

Commitment to upholding luxury service standards

PHYSICAL DEMANDS AND WORK ENVIRONMENT

Endure various physical movements throughout the work areas

Ability to move safely in uneven terrain or in confined spaces

Remain active, constantly moving, or prolonged periods sitting at a desk and working on a computer throughout work shift

Medium Work: Exerting up to 40 pounds of force occasionally, and/or 20 pounds of force frequently, and/or up to 10 pounds of constantly moving objects, may occasionally lift and/or move up to 25 pounds

Additional Information

All your information will be kept confidential according to EEO guidelines.