Lived Experience Organisational Development Coordinator

Jesuit-Social-Services; Richmond (VA); Presencial; USD 62.000 - 82.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Salary packaging

Induction program

Employee assistance program

Professional development

Descripción de la vacante

Jesuit Social Services is seeking a Lived Experience, Organisational Development Coordinator to drive embedding of lived experience across the organisation. You will lead design and implementation within the Learning and Practice Development Unit, elevating participant voice and aligning practice with Our Way of Working framework.

The role offers professional development, salary packaging, and a supportive environment that values inclusion, advocacy, and systemic change, with a focus on

Formación

• Ability to draw on lived experience to inform organisational learning and systems change.
• Experience influencing leaders and shaping policies.
• Identify systemic issues and opportunities for improvement through lived insights.

Responsabilidades

• Lead the embedding of lived experience frameworks across the organisation.
• Collaborate with central services and program areas.
• Develop mechanisms to elevate participant voice across Jesuit Social Services.

Conocimientos

Lived experience

Influencing leaders

Policy & culture change

Descripción del empleo

Lived Experience Organisational Development Coordinator

Posted: 06/11/2026

Closing Date: 20/11/2026

Job Type: Contract

Job Category: Community Services and Development

About the organisation

Jesuit Social Services is a social change organisation working to build a just society where all people can live to their full potential. We reflect on the critical factors shaping our contemporary world; the social, political and economic contexts, and we adapt our practice to work with those most in need.

Since 1977, Jesuit Social Services has provided services to some of the most disadvantaged in our community.

We place a high priority on advocacy and are a leader in policy development and research.

Job Description

Lived Experience, Organisational Development Coordinator

About the role

This newly developed role, sitting within the organisation’s Learning and Practice Development Unit, has been designed to provide leadership and guidance to further embed the Jesuit Social Services Lived Experience Framework across the organisation.

Building from the learnings of how lived experience has been integrated into the Mental Health and Wellbeing Connect program, the successful candidate will lead the design and implementation to further embedding lived experience practices across the breadth of the organisation. Building from Jesuit Social Services existing Lived Experience Framework, this will include the successful integration of lived experience within the workforce and development of a range of mechanisms to elevate participant voice across Jesuit Social Services. Further to this, the role will work closely with a range of organisational central services and program areas.

Competitive remuneration based on experience, plus salary packaging benefit, is offered together with ongoing professional and career development as well as opportunities for personal growth.

What Jesuit Social Services can offer you:

• An organisation that lives its values, through its day to day work
• A welcoming and supportive relational environment
• A comprehensive Induction and Orientation program
• Ongoing training and development related to your role
• Employee assistance program
• A competitive salary plus salary packaging benefits

About the program

Learning Practice and Development

Drawing on our experience of engaging with disadvantaged people, families and communities through our services and programs, the Jesuit Social Services LPDU has three key functions:

• Ensuring Jesuit Social Services’ Our Way of Working framework is embedded across all service delivery areas
• Developing and promoting best-practice interventions for disadvantaged young people, families and communities, in line with Our Way of Working framework.
• Ensuring a sound evidence base is built across the organisation: through internal evaluation mechanisms, program documentation and the implementation of quality processes.

Desired Skills and Experience

About you

This role will suit a candidate with the following skills and experience:

• Ability to draw on lived experience constructively to inform organisational learning, service improvement and systems change.
• Skills in influencing organisational leaders and supporting changes to policies, practices and organisational culture.
• Ability to identify systemic issues and opportunities for improvement through lived experience insights.

Applications will be reviewed on an ongoing basis and the closing date may be subject to change without notice.

Jesuit Social Services is an Equal Opportunity Employer, committed to providing a working environment that embraces and values diversity and inclusion. We celebrate and welcome all people regardless of ethnicity, cultural background, age, gender, sexuality, disability or religious affiliation.

We strongly encourage applications from all community members including Aboriginal and Torres Strait Islander people, members of the LGBTIQA+ community, people with a disability, people of culturally diverse backgrounds and working parents.

Jesuit Social Services is a Child Safe organisation and is committed to protecting children and young people from harm. We require all applicants to undergo an extensive screening process prior to appointment.