Live Operations Director for AAA Online Services

2K; San Mateo (CA); On-site; USD 227,700 - 337,020; Full time

Benefits offered by this job

Bonus potential

Equity awards

401(k) plan

Job summary

2K is seeking a Senior Director of Online Services to direct the live operation of our AAA free-to-play, cross-platform action game. Reporting to the Head of Technology, you will direct frontend engineering for our online systems and manage our Backend Engineering and Build Engineering teams.

You are the principal technology partner to Product Management, delivering features and pipelines to learn, optimize, and engage at runtime.

Qualifications

• 10+ years of engineering experience with leadership on AAA cross-platform Live Services games.
• 2+ years of leadership in frontend systems for AAA cross-platform Live Services games.
• Experience operating a shipped live service — release management, incident response, scale and availability.

Responsibilities

• Set the technical vision and roadmap for online services.
• Manage the Backend Engineering and Build Engineering leads and their teams.
• Own release management: cadence, patch and hotfix orchestration, and safe rollout.
• Own launch readiness and live health: capacity, scale and availability testing, observability, and incident response.
• Direct build engineering: CI/CD, submission pipelines, and automation.
• Partner with Product Management and Analytics to turn product strategy into online services capabilities.
• Partner with 2K Core Technology teams to identify and manage shared tech requirements.
• Deliver engagement tooling: live events, offers, messaging, and store merchandising.
• Direct development of pipelines for frontend systems — including authentication and presence, matchmaking, social features, and commerce.
• Own player safety and anti-toxicity systems.

Skills

Engineering leadership

Unreal Engine fluency

Frontend systems

Backend architecture

Tools

Unreal Engine

Job description

2K is seeking a Senior Director of Online Services to direct the live operation of our AAA free-to-play, cross-platform action game. Reporting to the Head of Technology, you will direct frontend engineering for our online systems and manage our Backend Engineering and Build Engineering teams.

You are the principal technology partner to Product Management, delivering features and pipelines to learn, optimize, and engage at runtime.