Live Governance Product Ops Specialist

TikTok Inc.; San Jose (CA); On-site; USD 108,000 - 209,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) with company match

Paid time off and holidays

Job summary

TikTok is seeking a Product Operations Specialist for the LIVE Governance team in San Jose. You will turn governance challenges into effective product and operational solutions, partnering with Product, Engineering, Policy, and Operations to drive user-focused improvements.

You will own end-to-end product operations, from discovery to rollout, using data and user feedback to improve governance workflows and adoption.

Qualifications

• Bachelor’s degree or equivalent practical experience.
• Strong written and verbal communication skills in English with technical and nontechnical stakeholders.
• Experience in product operations, product management, or related roles.
• Demonstrated product sense and ability to translate user needs into requirements and prototypes.
• Understanding of the product development lifecycle and cross-functional collaboration.
• Analytical and problem-solving skills with data-driven decision making.

Responsibilities

• Identify and translate user needs by analyzing LIVE governance workflows and stakeholder feedback.
• Translate business needs into actionable requirements and prototypes; partner with teams for reviews and testing.
• Drive launches and adoption with rollout plans, training, and clear documentation.
• Define success metrics, maintain dashboards, and guide iterations with data and case analysis.
• Own cross-functional execution; manage dependencies and surface risks to deliver initiatives.
• Build scalable operating practices, maintain playbooks, and apply AI/automation to improve quality.

Skills

Product operations

Stakeholder management

Data analysis

Requirements gathering

Project management

Education

Bachelor’s degree

Tools

SQL

BI tools

Job description

TikTok is seeking a Product Operations Specialist for the LIVE Governance team in San Jose. You will turn governance challenges into effective product and operational solutions, partnering with Product, Engineering, Policy, and Operations to drive user-focused improvements.

You will own end-to-end product operations, from discovery to rollout, using data and user feedback to improve governance workflows and adoption.