Live Goods Merchandising Lead

Lowe's; Merrillville (IN); On-site; USD 55,000 - 75,000; Full time

Job summary

Lowe's is seeking a Merchandising Service Team Lead in Merrillville, Indiana to oversee scheduling and resource management for the Merchandising Service team. You will guide and train MSAs, coach performance, and develop tailored development plans while managing budgets and payroll.

You will lead live goods merchandising in garden centers and supervise 11–21 staff, collaborating with field project managers as needed.

Qualifications

• High school diploma or GED required.
• 2 years customer service or retail experience in a fast-paced environment.
• 1 year experience as a team lead or leading others.

Responsibilities

• Schedules Merchandising Service team and manages resources to drive project execution.
• Guides MSAs around project priorities, scheduling, expectations, and needs.
• Delivers onboarding and training, provides coaching, and mentors MSAs.
• Coaches MSAs on performance.
• Creates development plans for MSAs by analyzing metrics and strengths/weaknesses.
• Manages project, travel, display, fixture expenses and weekly payroll.
• Identifies and resolves project/store-level issues using available resources.
• Communicates project updates with store team, field leaders, and corporate teams.
• Leads live goods merchandising in garden centers and supervises 11–21 staff.
• Collaborates with Field Project managers on large third party labor projects when needed.

Skills

Team leadership

Customer service

Retail experience

Education

High school diploma or GED

Job description

Lowe's is seeking a Merchandising Service Team Lead in Merrillville, Indiana to oversee scheduling and resource management for the Merchandising Service team. You will guide and train MSAs, coach performance, and develop tailored development plans while managing budgets and payroll.

You will lead live goods merchandising in garden centers and supervise 11–21 staff, collaborating with field project managers as needed.