Live-Event Customer Advocate | Paid Training & Growth

Pomona College; Riverside, Northern (CA, KY); Hybrid; USD 32,000 - 46,000; Full time

Benefits offered by this job

Paid training

Mentorship

Career growth opportunities

Performance incentives

Job summary

Pomona College in Riverside, CA seeks a friendly Customer Service Representative (entry-level) to greet customers in person, answer questions, and support live promotional events. This role emphasizes relationship-building and delivering positive brand experiences at retail locations.

No prior experience is required as training is provided; you will join a lively team with paid training, mentorship, and opportunities for growth through performance-based incentives and collaborative teamwork.

Qualifications

• Strong communication and interpersonal skills required.
• Positive attitude and willingness to learn.
• Ability to work in a fast-paced, team-oriented environment.
• No prior experience required (training provided).
• High school diploma or equivalent.

Responsibilities

• Provide friendly, professional customer support in person.
• Engage with customers during promotional events and campaigns.
• Communicate product/service information clearly and confidently.
• Assist with onboarding new customers and handling inquiries.
• Maintain a positive brand image at all times.
• Collaborate with team members to meet performance goals.

Skills

Communication skills

Interpersonal skills

Positive attitude

Willingness to learn

Team-oriented

Fast-paced environment

Education

High school diploma or equivalent

Job description

Pomona College in Riverside, CA seeks a friendly Customer Service Representative (entry-level) to greet customers in person, answer questions, and support live promotional events. This role emphasizes relationship-building and delivering positive brand experiences at retail locations.

No prior experience is required as training is provided; you will join a lively team with paid training, mentorship, and opportunities for growth through performance-based incentives and collaborative teamwork.