Live Entertainment Operations Lead

San Manuel; Highland (CA); On-site; USD 70,000 - 95,000; Full time

Job summary

San Manuel is seeking a Supervisor, Theater Operations in Highland, CA to lead day‑to‑day theater functions and ensure an exceptional guest experience. You will coordinate staff, seating, security, and VIP services for shows and events.

You will work with Marketing and F&B to meet performers’ needs, oversee safety, and ensure smooth operations across front‑of‑house activities, inventories, and vendor relations.

Qualifications

• Bachelor's degree in Business Administration and/or related field is required.
• Minimum three (3) years of related work experience in live events environment.
• Minimum two (2) years in a supervisory position preferred.
• Related experience may be considered in lieu of education.

Responsibilities

• Oversee and guide entertainment service; act as supervisor on duty during events to ensure guest experience.
• Coordinate front-of-house setup including seating, ingress, and merchandise sale locations.
• Collaborate with Food & Beverage to meet artists' and teams' needs; supervise events and resolve incidents.
• Manage vendors, client files, and venue inventory; track sales and stock orders.
• Maintain venue safety and preventative maintenance; ensure compliance with policies.
• Advance shows with security directors and liaise with Public Safety for a secure environment.
• Collaborate with Marketing to promote the location and events.

Skills

Guest relations

Leadership

Event coordination

Staff supervision

Communication

Education

Bachelor's degree in Business Administration

Tools

MS Excel

Ticketing systems

MS Outlook

MS Word

MS Windows

Blueprint reading

Job description

San Manuel is seeking a Supervisor, Theater Operations in Highland, CA to lead day‑to‑day theater functions and ensure an exceptional guest experience. You will coordinate staff, seating, security, and VIP services for shows and events.

You will work with Marketing and F&B to meet performers’ needs, oversee safety, and ensure smooth operations across front‑of‑house activities, inventories, and vendor relations.