Live Broadcast NOC Operator – 24/7 Systems Monitoring

Kroenke Sports & Entertainment; Fort Worth (TX); On-site; USD 21,000 - 28,000; Full time

Job summary

Kroenke Sports & Entertainment is seeking a SkyCam NOC Operator to monitor and support SkyCam’s live broadcast systems and deployment infrastructure during high-profile events. You will identify incidents, triage, and work with engineering and field services to ensure uninterrupted service.

The role requires night and weekend shifts, an Associates degree or technical background, 1+ year in NOC or incident response, and strong problem-solving under pressure.

Qualifications

• Associates degree or technical background in electronics, mechanical systems, IT, or related field.
• 1+ year in network operations, incident response, or technical support in a 24/7 environment.
• Ability to multitask and monitor long hours of radio communications.

Responsibilities

• Continuously monitor SkyCam systems and network performance across live deployments.
• Serve as the primary responder to system alerts, escalations, and major incidents, ensuring rapid resolution.
• Work directly with engineering teams to apply fixes and preventive measures.
• Coordinate scheduled system maintenance, upgrades, and change management procedures.
• Produce regular incident and performance reports for internal teams and stakeholders.
• Assist in refining operational workflows, tools, and procedures to drive efficiency.
• Collaborate with field service teams to relay technical feedback and onsite troubleshooting.
• NOC Operator scheduling includes night and weekend shifts to support live events.

Skills

Multitasking

Real-time monitoring

Incident response

Communication under pressure

Education

Associates degree or technical background in Electronics/IT

Job description

Kroenke Sports & Entertainment is seeking a SkyCam NOC Operator to monitor and support SkyCam’s live broadcast systems and deployment infrastructure during high-profile events. You will identify incidents, triage, and work with engineering and field services to ensure uninterrupted service.

The role requires night and weekend shifts, an Associates degree or technical background, 1+ year in NOC or incident response, and strong problem-solving under pressure.