Live Answer Healthcare Scheduler — High-Volume Inbound

Gosnaphop; Charlotte (NC); On-site; USD 26,000 - 30,000; Part time

Benefits offered by this job

Addison Group benefits

Beautiful office space

Lunch Drop service

Team-building opportunities

Job summary

Addison Group is hiring Live Answer Representatives for a contract-to-hire role in Charlotte, NC. Candidates should have strong customer service skills and experience in scheduling environments, handling up to 7000 calls per week.

Responsibilities include scheduling patient appointments and processing prescription refill requests. The position offers supportive leadership, with eligibility for health benefits and more.

Qualifications

• Experience with Athena EMR strongly preferred.
• Prior scheduling experience in a healthcare setting.
• Knowledge of clinical workflows and appointment types.

Responsibilities

• Handle high-volume inbound calls.
• Schedule patient appointments accurately and efficiently.
• Process prescription refill requests.

Skills

Customer service skills

Multitasking

Tech-savvy

Communication skills

Tools

Athena EMR

Job description

Addison Group is hiring Live Answer Representatives for a contract-to-hire role in Charlotte, NC. Candidates should have strong customer service skills and experience in scheduling environments, handling up to 7000 calls per week.

Responsibilities include scheduling patient appointments and processing prescription refill requests. The position offers supportive leadership, with eligibility for health benefits and more.