Litigation Support Specialist (In-Office)

Kelley | Uustal; Fort Lauderdale (FL); On-site; USD 35,000 - 55,000; Full time

Job summary

Kelley | Uustal is seeking a Legal Assistant in Fort Lauderdale, FL to provide backbone support to the litigation team. This in-office role emphasizes precision, timely file management, and proactive processing of medical records and liens.

You will handle intake, communications with adjusters, document organization in Filevine, and draft routine correspondence while maintaining a professional, detail‑oriented approach.

Qualifications

• Exceptional interpersonal and communication skills.
• Professional, polished, and welcoming demeanor.
• Strong organizational skills with the ability to multitask.
• High attention to detail and the ability to anticipate client needs.

Responsibilities

• Send and track medical records requests to providers, and follow up consistently until all outstanding records are received in full.
• Maintain up-to-date damages documentation throughout the life of the file, enabling timely supplementation of records to defense counsel and to retained experts.
• Support pre-suit case development by compiling current medical records in preparation of demand packages.
• Request, track, and update medical billing on an ongoing basis to ensure accuracy of the economic damages claim.
• Request, track, and update all liens (medical, health insurance, and governmental) to maintain an accurate and current lien picture throughout the case.
• Promptly issue opening requests upon assignment of a new matter, including requests to police departments and EMS, and preservation-of-evidence letters (including surveillance footage).
• Treat all intake requests as time-critical, addressing them ahead of other pending assignments given applicable preservation and retention windows.
• Follow up on all outstanding intake requests until materials are received and confirmed.
• Place regular follow-up calls to insurance adjusters to obtain information necessary to evaluate cases.
• Document the substance of adjuster communications in the file and relay pertinent updates to the assigned attorney.
• Prepare and send all template correspondence to adjusters, including corresponding certified mail copies where required.
• Prepare and issue decline letters on investigation matters as directed.
• Follow up on all outgoing correspondence involving pending requests, excluding correspondence directed to defense counsel.
• Maintain each case file in a fully organized, indexed, and properly labeled condition within Filevine.

Skills

Interpersonal skills

Organizational skills

Attention to detail

Multitasking

Communication skills

Education

High school diploma or equivalent

Associate's or Bachelor's degree

Job description

Kelley | Uustal is seeking a Legal Assistant in Fort Lauderdale, FL to provide backbone support to the litigation team. This in-office role emphasizes precision, timely file management, and proactive processing of medical records and liens.

You will handle intake, communications with adjusters, document organization in Filevine, and draft routine correspondence while maintaining a professional, detail‑oriented approach.