Job Summary
The Litigation Specialist oversees the portfolio contested foreclosure volume and bankruptcy adversary proceedings pursuant to investor guidelines, and PHL policies and procedures.
In addition, this role provides analysis on risk assessment, resolves documented complaints, and provides qualified recommendations through resolution. It also prepares answers and responses to discovery in contested foreclosures and adversarial bankruptcies through attending depositions, trials, and mediations when necessary.
Essential Duties and Responsibilities
- Monitors progress of the contested foreclosure action, including management of issues raised, holds placed, and research required to complete the contested foreclosure action, judicial and non-judicial in accordance with applicable policies and procedures.
- Works and communicates with foreclosure attorneys to understand, minimize, and avoid delays during the foreclosure to allow completion of the foreclosure action. Researches and reviews information needed to prepare answers and responses to discovery in contested foreclosures and adversarial bankruptcies.
- Coordinates with management, in‑house legal department, attorneys, and vendors to ensure compliance with case management standards, applicable court rules, and procedures.
- Attends depositions, trials, and mediations when PHL is required to provide testimony related to debt or servicing functions. This could involve some out of state travel.
- Assists Consumer Affairs Manager in researching and resolving default servicing related complaints and qualified written responses through Everest.
- Effectively manages counsel through timeline management, active communication, and in‑person contact or meetings.
- Maintains detailed loan status and records of litigated/contested cases within MSP/LoanSphere and Planet's imaging system.
- Communicates and interacts effectively with all levels of employees and management, as well as borrowers, clients, and outside vendors.
- Performs other responsibilities and duties as assigned by Manager and Supervisor of the Default Litigation Department.
Position Requirements
Education
- Bachelor’s degree or equivalent work experience required.
Experience
- Minimum of 5 years experience in mortgage foreclosures and bankruptcy.
- Knowledge of the foreclosure and bankruptcy investor guidelines and state regulations.
- Knowledge of overall mortgage default servicing.
Functional/Technical Skills
- Excellent computer skills and ability to learn and adapt quickly to new software.
- Excellent written and verbal communication skills.
- Self‑motivated and collaborative team player with critical thinking, problem solving, mathematical and analytical skills.
- Excellent project management, communication, interpersonal and research skills.
- Strong organizational skills, ability to prioritize in a multi‑tasking, fast‑paced environment.
- Ability to interact effectively with external and internal clients across departments and locations.
- Aptitude to work in a deadline‑driven environment.
- Ability to act and work independently with minimal supervision.
- Ability to maintain confidentiality.
- Strong leadership skills.
- Advanced knowledge of Microsoft Excel and Word.
- Knowledge of MSP servicing system a plus.
Environmental/Physical Demands
Ability to travel when needed, estimated at 5‑10%.