Listing/Sales Coordinator

HomeServices of America; Alpharetta, Northern (GA, KY); Hybrid; USD 32,000 - 52,000; Full time

Benefits offered by this job

Medical benefits

Health Savings Account

Dental

Vision

Life Insurance

Paid Vacation (PTO)

401(k) with employer match

Job summary

HomeServices of America in Alpharetta, GA is seeking an Administrative Assistant to enter property listings and support customers, agents, and sales staff with a range of clerical tasks. The role emphasizes data entry, MLS maintenance, filing, reporting, and coordinating office activities.

The position offers opportunities to assist on special projects and to contribute to a collaborative team focused on accuracy and service quality.

Qualifications

• High school diploma or equivalent required.
• 1 year clerical/administrative experience preferred.
• Proficient with Microsoft Office and general office software.
• Strong written and verbal communication skills.

Responsibilities

• Input data and maintain MLS listings and sales records.
• Provide administrative support to staff, agents and customers.
• Answer phones, greet visitors, schedule appointments.
• Process licenses, payments and advertising tasks.
• Generate reports and routine correspondence.
• Back-up other office staff as needed.
• Support special projects as assigned.

Skills

Microsoft Office

Typing 50 wpm

Excellent communication

Analytical thinking

Multitasking

Strong organizational skills

Customer service focus

Knowledge of real estate (preferred)

Education

High school diploma or equivalent

Tools

MLS listings system

Office 365

Job description

This position enters property listings and changes in the system and performs a variety of administrative functions to provide support to customers, agents, sales management and administrative staff. Assists with special projects.

Job Duties and Responsibilities (Essential Job Functions)

Common activities are listed below: actual position responsibilities may vary. Please refer to manager or human resources for specific duties and performance expectations of the position.

Perform data input functions, process real estate information and maintain MLS listings and sales records. Verify information with sales associates to ensure accurate listings. (50-60%)

Provide administrative support: (20-30%)

• Answer phones, monitor hotline, greet visitors and schedule appointments
• Distribute mail, maintain office appearance and order office supplies
• Track sign inventory, prepare packets and maintain office equipment
• Process real estate advertising, submit license applications and charges and manage payments

Maintain sales data, generate reports and prepare routine correspondence. (10-15%)

May process earnest money and maintain and reconcile escrow information. (5-10%)

Maintain and monitor electronic and paper files/records. (5-10%)

May serve as back-up to other office staff. (0-5%)

Perform any additional responsibilities as requested or assigned. (0-5%)

Performance Expectations

• Meet all performance and behavior expectations outlined in the company performance appraisal form or communicated by management.
• Perform responsibilities as directed achieving desired results within expected time frames and with a high degree of quality and professionalism.
• Establish and maintain positive and productive work relationships with all staff, customers and business partners.
• Demonstrate the behavioral and technical competencies necessary to effectively complete job responsibilities. Take personal initiative for technical and professional development.
• Follow the company HR Policy, the Code of Business Conduct and all subsidiary and department policies and procedures, including protecting confidential company information, attending work punctually and regularly, and following good safety practices in all activities.

Qualifications

Education:

High school diploma or equivalent.

Experience:

• 1 year clerical/administrative experience.

Knowledge and Skills:

• Experience with Microsoft Office products. Familiarity with the Internet and e-mail usage. Typing speed of 50 w.p.m.
• Effective oral and written communication skills with an excellent customer-service focus.
• Effective analytical and problem-solving skills
• Ability to prioritize and handle multiple tasks and projects concurrently.
• Excellent organizational skills with a focus on detail; high degree of accuracy.
• Knowledge of real estate, title and/or mortgage business preferred.
• Ability to operate a multiple line telephone console preferred.

We offer a full suite of benefits including Medical, Health Savings Account, Dental, Vision, Life Insurance, Paid Vacation (PTO), 401(k) with employer match, Flexible Spending Account, and Employee Assistance Program (EAP)

Equal Opportunity Employer

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.