Listing Governance Product Compliance Project Intern (TikTok Shop - Operations) - 2026 Start (BS/MS)

TikTok; Seattle (WA); On-site; USD 26,992 - 38,443; Full time

Benefits offered by this job

Health insurance

10 paid holidays

Paid sick time

Housing allowance for non-remote interns

Job summary

TikTok is seeking a Project Intern to support product risk assessments and conduct research on compliance governance. The role offers hands-on experience in a fast-paced environment, focusing on data analysis and report preparation.

The ideal candidate should be pursuing a Bachelor’s or Master’s degree, possess strong analytical skills, and be comfortable working with data tools like Excel and SQL. Additional perks include health insurance and 10 paid holidays per year.

Qualifications

• Currently pursuing a Bachelor’s or Master’s degree in a relevant field.
• Strong analytical and problem-solving skills.
• Comfort working with data in tools such as Excel, SQL, or Python.
• Excellent written and verbal communication skills in English.
• Ability to work effectively with cross-functional partners.
• Good judgment and attention to detail.

Responsibilities

• Support product risk assessments for new categories and features.
• Conduct controls benchmarking and research approaches to product safety.
• Help draft and maintain policies for product safety programs.
• Analyze operational data to uncover trends and gaps.
• Create materials for algorithmic and LLM model development.

Skills

Analytical skills

Problem-solving skills

Data analysis

Communication skills

Attention to detail

Education

Bachelor’s or Master’s degree in relevant field

Tools

Excel

SQL

Python

Job description

Responsibilities

As a project intern, you will have the opportunity to engage in impactful short-term projects that provide you with a glimpse of professional real-world experience. You will gain practical skills through on-the-job learning in a fast-paced work environment and develop a deeper understanding of your career interests. The internship requires a minimum commitment of at least 3 months.

• Support product risk assessments for new categories, products, features, and business initiatives.
• Conduct controls benchmarking and research external and internal approaches to product safety and compliance governance.
• Help draft, refine, and maintain policies, SOPs, guidance, and decision frameworks for product safety and compliance programs.
• Perform sample reviews and audits to validate decisions, identify gaps, and improve control effectiveness.
• Analyze operational and enforcement data to uncover trends, misclassifications, policy gaps, and emerging risks.
• Create clear PBRs and supporting materials for algorithmic and LLM model development in partnership with technical and business teams.
• Assist with root cause analysis for seller-impacting issues, including listing or policy enforcement questions, and help translate findings into actionable recommendations.
• Partner cross-functionally with stakeholders across governance, operations, product, policy, and technical teams to drive alignment and execution.
• Prepare concise reports, recommendations, and readouts for leadership and partner teams.

Minimum Qualifications

• Currently pursuing a Bachelor’s or Master’s degree in a relevant field such as Business, Economics, Public Policy, Data Science, Engineering, Statistics, Risk, Compliance, or a related discipline.
• Strong analytical and problem-solving skills, with the ability to structure ambiguous issues and turn data into insights.
• Comfort working with data in tools such as Excel, SQL, Python, or similar analytical tools.
• Excellent written and verbal communication skills in English.
• Demonstrated ability to work effectively with cross-functional partners and manage multiple priorities in a fast-paced environment.
• Good judgment, attention to detail, and a strong sense of ownership.
• Interest in e-commerce, marketplace governance, product safety, compliance, trust & safety, or risk operations.

Preferred Qualifications

• Prior internship, coursework, or project experience in risk, compliance, governance, policy, trust & safety, consulting, operations, or marketplace/e-commerce environments.
• Experience conducting audits, benchmarking, policy research, or root cause analysis.
• Familiarity with AI/ML, algorithm governance, prompt workflows, or LLM-related evaluation concepts.
• Experience creating presentations, memos, or business requirement documents for technical or non-technical audiences.
• Ability to balance data-driven analysis with practical business judgment.

Job Information

Compensation: Hourly rate range $23.75- $23.75.

Benefits may vary depending on the nature of employment and the country work location. Interns have day one access to health insurance, life insurance, wellbeing benefits and more. Interns also receive 10 paid holidays per year and paid sick time (56 hours if hired in first half of year, 40 if hired in second half of year). Interns who are not working 100% remote may also be eligible for housing allowance. The company reserves the right to modify or change these benefit programs at any time, with or without notice.

EEO & Legal Statements

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:

• Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;
• Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems;
• Exercising sound judgment.

TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://tinyurl.com/RA-request.