LIS Support Specialist

CBRE; Indianapolis (IN); On-site; USD 60,000 - 90,000; Full time

Job summary

CBRE Group, Inc. is seeking a Laboratory Information Systems (LIS) Support Specialist to provide technical support, troubleshooting, system maintenance, and user assistance for LIS in a healthcare setting.

This Monday through Friday day shift role collaborates with laboratory staff, IT, and healthcare professionals to ensure reliable data flow that supports timely clinical decisions. Join a mission-driven team focused on operational excellence and service delivery.

Qualifications

• High School Diploma, GED, or trade school diploma with 5-8 years of job-related experience.
• In lieu of a diploma, a combination of experience and education will be considered.
• Prior shift management or supervisory experience preferred.
• Meet the physical requirements of the role including lifting up to 50 lbs.
• Expert knowledge of Microsoft Office products and strong organizational skills.
• Ability to solve complex problems and communicate clearly with stakeholders.
• Experience in healthcare IT environments is advantageous.

Responsibilities

• Oversee, plan, direct, and schedule day-to-day and long-range team activities.
• Review and update equipment, maintenance, and calibration procedures.
• Verify compliance with performance, safety, statutory, and regulatory requirements, and company policies, standards, and procedures.
• Process performance metrics, tracking and reporting on quality, safety, cost, and customer satisfaction.
• Coach others to develop in-depth knowledge across the function.
• Impact the achievement of customer, operational, project, or service objectives across multi-discipline teams.
• Communicate difficult ideas effectively to influence stakeholders.

Skills

Microsoft Office proficiency

Analytical problem solving

Team leadership/supervision

Healthcare IT knowledge

Education

High School Diploma or GED or trade school diploma

Tools

LIS software knowledge

IT ticketing systems (ServiceNow)

Microsoft Windows OS

Job description

About the Role:

Join CBRE as a LIS (Laboratory Information Systems) Support Specialist and play a critical role in supporting the technology that helps healthcare professionals deliver exceptional patient care. In this Monday through Friday day shift position, you’ll provide technical support, troubleshooting, system maintenance, and user assistance for laboratory information systems within a dynamic healthcare environment. Working closely with laboratory staff, IT teams, and healthcare professionals, you’ll help ensure the seamless flow of vital laboratory data that supports timely and accurate clinical decision-making.

This is an exciting opportunity for a technology-focused professional who enjoys solving complex problems and making a meaningful impact behind the scenes. You’ll be part of a collaborative team dedicated to operational excellence, continuous improvement, and service delivery in a mission-driven healthcare setting. If you thrive in a role that combines technical expertise, customer support, and healthcare innovation, CBRE offers a rewarding environment where your contributions directly support patient outcomes and organizational success.

What You’ll Do:

• Oversee, plan, direct, and schedule day-to-day and long-range team activities.
• Review and update equipment, maintenance, and calibration procedures.
• Verify compliance with performance, safety, statutory, and regulatory requirements, and company policies, standards, and procedures.
• Process performance metrics. This includes tracking, evaluating, and reporting performance in terms of quality, safety, cost, and customer satisfaction. Apply advanced knowledge to seek and develop new, better methods for accomplishing both individual and department objectives.
• Coach others to develop in-depth knowledge and expertise in most or all areas within the function.
• Impact the achievement of customer, operational, project, or service objectives across multi-discipline teams. Work is guided by functional policies which impact the design of procedures and policies.
• Contribute to new products, processes, standards, and/or operational plans in support of achieving functional goals.
• Communicate difficult and complex ideas with the ability to influence.

What You’ll Need:

• High School Diploma, GED, or trade school diploma with 5-8 years of job-related experience. In lieu of a diploma, a combination of experience and education will be considered. Prior shift management or supervisory experience preferred.
• Meet the physical requirements of this role including stooping, standing, walking, climbing stairs/ladders, and the ability to lift/carry heavy loads of 50 lbs. or more.
• The innovative mentality to develop methods that go beyond existing solutions.
• Ability to solve unique problems using standard and innovative solutions having a broad impact on the business.
• In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
• Expert organizational skills with an advanced inquisitive mindset.
• Highly sophisticated math skills. Ability to calculate somewhat complex figures such as percentages, fractions, and other financial-related calculations.

Why CBRE?

When you join CBRE, you become part of a global leader in commercial real estate and investment services that help businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact! Our collaborative environment is built on our shared values — respect, integrity, service, and excellence — and we value the varied perspectives, backgrounds, and skills of our people. At CBRE, you have the opportunity to chart your own course and realize your full potential!

Disclaimers

Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.

Applicant AI Use Disclosure:

We value human interaction to understand each candidate’s unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.

These updates reflect our commitment to clarity, inclusivity, and a consistent candidate experience across all postings.

Our Values in Hiring

At CBRE, we are committed to fostering a culture where everyone feels they belong. We value diverse perspectives and experiences, and we welcome all applications.