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Golden-Bear is seeking a Liquor Store Team Member in Lebanon, TN to deliver excellent customer service while ensuring compliance with state and local alcohol regulations. This role supports daily store operations, including sales transactions, stocking, cleanliness, and loss prevention in a fast-paced retail environment.
You will greet customers, assist with product selection, verify IDs, operate the POS, stock shelves, rotate inventory, and follow opening and closing procedures.
The Liquor Store Team Member is responsible for delivering excellent customer service while ensuring compliance with all state and local alcohol regulations. This role supports daily store operations including sales transactions, stocking, cleanliness, and loss prevention in a fast-paced retail environment.
Customer Service
Greet customers promptly and provide friendly, knowledgeable service
Assist customers with product selection, recommendations, and pricing
Verify valid ID and ensure legal alcohol sales at all times
Handle customer questions, concerns, and returns professionally
Sales & Cash Handling
Accurately operate POS system and handle cash, credit, and digital payments
Follow proper cash-handling and register-balancing procedures
Promote specials, new products, and store promotions when appropriate
Store Operations
Stock shelves, coolers, and displays; rotate inventory and check expiration dates
Maintain clean, organized, and well-merchandised sales floor
Assist with receiving deliveries and organizing back-stock
Follow opening and closing procedures as assigned
Compliance & Safety
Strictly follow all alcohol sales laws and company policies
Refuse service when legally required and notify management when needed
Monitor for theft, suspicious activity, or policy violations
Follow all safety, security, and loss-prevention procedures