Liquor Dept Lead - Sales & Guest Experience

Ridleys-Family-Markets-Inc; Fillmore (UT); On-site; USD 42,000 - 64,000; Full time

Job summary

Ridleys Family Markets Inc is seeking a Liquor Department Manager to lead a team and drive guest service, sales, and profitability within the liquor department. The role requires managing staffing, merchandising, and programs, while ensuring accurate operations and excellent guest interactions.

The ideal candidate will have strong leadership, communication, and analytical skills, with the ability to balance sales goals and department standards in a fast-paced retail environment.

Qualifications

• High School Diploma required; some college preferred.
• Strong leadership and guest service skills.
• Excellent verbal and written communication abilities.
• Ability to lead and develop others and manage multiple tasks.

Responsibilities

• Train, coach and observe team members in serving guests.
• Input into merchandising decisions to store and department managers.
• Implement the marketing strategy and sales programs.
• Resolve guest and team complaints promptly and satisfactorily.
• Lead team members to achieve store and department goals.
• Manage sales, gross profit margin, labor scheduling and department standards.
• Be proficient in store technology (POS, ordering systems, etc.).

Skills

Leadership

Guest service

Communication

Organization

Problem solving

Education

High School Diploma

Some college preferred

Job description

Ridleys Family Markets Inc is seeking a Liquor Department Manager to lead a team and drive guest service, sales, and profitability within the liquor department. The role requires managing staffing, merchandising, and programs, while ensuring accurate operations and excellent guest interactions.

The ideal candidate will have strong leadership, communication, and analytical skills, with the ability to balance sales goals and department standards in a fast-paced retail environment.