Liquor Dept Lead: Guest Experience & Growth

Ridley’s Family Markets; Mount Pleasant (UT); On-site; USD 42,000 - 54,000; Full time

Job summary

Ridley’s Family Markets in Mount Pleasant, Utah is seeking a Liquor Department Manager to lead a team and deliver outstanding guest service while achieving sales and profit goals.

You will train and coach staff, contribute to merchandising decisions, implement marketing and sales programs, resolve guest and team concerns promptly, and lead efforts to meet department targets. You must manage labor scheduling, control margins, and stay proficient with store technology, including the POS system.

Qualifications

• Education: High School Diploma; some college preferred.
• Experience: 1–3 years in retail.
• Strong leadership and analytical skills.
• Excellent guest service skills.
• Excellent verbal and written communication.
• Strong problem-solving and organizational skills.
• Ability to lead and develop others.
• Ability to handle multiple projects with high attention to detail.
• Willingness to work evenings, weekends, and holidays.
• Ability to stand for extended periods and lift/move merchandise.

Responsibilities

• Train, coach and observe team members in serving guests.
• Provide input into merchandising decisions to the store and department managers.
• Implement the marketing strategy, cross merchandising and sales programs throughout the department.
• Resolve guest and team complaints in a timely and satisfactory manner.
• Lead team members to accomplish store and department goals.
• Manage sales, gross profit margin, labor-scheduling and department standards.
• Be proficient in all store technology (Ordering, POS system, etc.).

Skills

Leadership

Analytical skills

Guest service

Communication

Problem-solving

Organization

Team development

Flexibility

Education

High School Diploma

Job description

Ridley’s Family Markets in Mount Pleasant, Utah is seeking a Liquor Department Manager to lead a team and deliver outstanding guest service while achieving sales and profit goals.

You will train and coach staff, contribute to merchandising decisions, implement marketing and sales programs, resolve guest and team concerns promptly, and lead efforts to meet department targets. You must manage labor scheduling, control margins, and stay proficient with store technology, including the POS system.