Linux/Windows Systems Engineer

Chris Baily; New York (NY); On-site; USD 120,000 - 180,000; Full time

Job summary

Chris Baily in New York City is seeking a Platform Operations Engineer responsible for managing production digital infrastructure across Linux and Windows hosts, databases, and cloud services. You will operate and secure AWS-based backends and coordinate with NOC, DevOps, and Engineering teams to keep systems available and performant.

The role requires 5+ years in production infrastructure, strong scripting, and experience with automation tools like Chef and Ansible.

Qualifications

• 5+ years managing production digital infrastructure on Linux/Windows.
• 3+ years AWS administration (OpsWorks, VPC, EC2/ECS, S3, RDS, IAM, EMR).
• Experience with automation using Chef and Ansible.
• Strong scripting and log analysis skills.
• Ability to design monitoring, logging, and disaster recovery strategies.
• Bachelor's degree in a relevant field.

Responsibilities

• Manage AWS-based backend systems, access, networks, databases, and apps.
• Deploy updates and patches during off-hours maintenance windows.
• Analyze logs to troubleshoot server and client issues.
• Set up and improve monitoring/alerting across platforms.
• Ensure systems run under optimal operational conditions.
• Contribute to redundancy, failover, and disaster recovery design.
• Develop automation tools and scripts for routine tasks.
• Collaborate with NOC, DevOps, and Engineering to harden processes.
• Work with Head of Digital Infrastructure to improve operability.
• Assist in continuous improvement of cloud resource utilization.

Skills

Linux

Windows Server

AWS administration

Scripting/Automation

Monitoring & Logging

NOC/DevOps collaboration

Education

Bachelor's degree in a relevant field

Tools

Chef

Ansible

AWS (OpsWorks, EC2, S3, RDS, IAM)

PostgreSQL / MySQL / MS SQL / NoSQL

Job description

Platform Operations Engineer

Location: New York City

Position: Full Time Employment

Core Responsibilities:

• Manage all Digital Infrastructure related backend systems/services currently residing on AWS Cloud including users' access, network connectivity, Linux/Windows systems, databases, and applications management.


• Deploy updates and patches to servers as well as connected client systems in off-hours maintenance windows.


• Identify, troubleshoot and resolve both server and client issues by analyzing logs from all digital infrastructure components.


• Set up and continue to improve monitoring/alerting matrices for all supported platforms.


• Proactively review key operating matrices and status to ensure all systems are running under recommended operational conditions.


• Participate in designing and implementing of mechanisms for redundancy, failover, and disaster recovery.


• Develop tools and scripts to automate routine tasks.


• Collaborate with NOC, DevOps, and Engineering teams to harden, streamline, and document operating processes.


• Work closely with Head of Digital Infrastructure to improve operability, supportability, usability, and visibility of the digital infrastructure.


• Assist in continuous improvement of operational processes for better utilization of underlying cloud resources.

Requirements:

• At least 5+ years of direct working experience in operating production digital infrastructure with strong scripting and system administration skills for both Linux and Windows operating systems.


• At least 3 years AWS administration experience including but not limited to OpsWorks, VPC, EC2/ECS, S3, RDS, IAM, ES and EMR services.


• Working knowledge of advanced message queuing and extensible messaging and presence protocols.


• Working knowledge of modern system operating tools for monitoring and centralized logging.


• Experience with automation and configuration management using Chef and Ansible.


• Ability to use a variety of open source technologies and integrating them with cloud services.


• Experience in managing PostgreSQL, MySQL, MS SQL and NoSQL clusters.


• Working knowledge for securing data and ensuring operating redundancy in cloud environment.


• Ability to evaluate system and application logs, error messages, stack traces to quickly identify and solve production problems.


• Understanding of best practice and data center operations in an always-up, always-available setup.


• Ability to create and maintain up to date infrastructure documentation including systems, networks, databases, and their interactions.


• Ability to adhere to established operations procedures and policies.


• Ability to create clear steps by steps knowledge base documents for NOC to follow and resolve known issues.


• Participate in 24x7 on call rotations.


• Bachelor's degree in relevant fields.