Linux Systems & Networking Support Engineer

Tata Consultancy Services Limited

Santa Clara (CA)

On-site

USD 90,000 - 130,000

Full time

4 days ago

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Job summary

Tata Consultancy Services Limited in Santa Clara, CA is seeking an engineer to troubleshoot and resolve complex issues in a fast-paced operations environment. You will diagnose root causes, research unfamiliar systems, and collaborate with cross-functional teams to implement effective fixes.

The role requires solid experience with Linux, CLI, databases, networking, scripting, and remote system troubleshooting.

Responsibilities

Enjoys troubleshooting and figuring out why something isn't working.
Approaches unfamiliar problems logically and methodically.
Learns new technologies quickly and is comfortable researching unfamiliar systems.
Can work independently without requiring step-by-step instructions.
Asks good questions and knows when additional information is needed.
Knows when to continue troubleshooting, when to ask for help, and when to elevate.
Takes ownership and follows through until an issue is resolved.
Exercises good judgment and avoids guessing when a change could negatively affect a system.
Can recognize urgency and business impact and prioritize competing issues appropriately.
Communicates professionally with people with different levels of technical knowledge.
Can remain calm and effective when users are frustrated or operations are disrupted.
Works effectively across both technical and non-technical teams.
Is dependable, organized, and comfortable working in a dynamic operational environment.
Is willing to help outside of narrowly defined responsibilities when the situation requires it.