LINUX Service Manager - P

StudySmarter; Germany (OH); On-site; USD 100,000 - 120,000; Full time

Benefits offered by this job

Attractive salary package

Cutting-edge training in new technologies

Opportunities for career growth within Proximus Group

Job summary

StudySmarter is seeking a LINUX Service Manager to manage Linux Hosting Services and oversee diverse projects in the Data Centres & Private Cloud Unit. This role requires over 10 years of experience in Datacentre Infrastructure, OS Management, and IT Security, with strong knowledge in Kubernetes and Agile methodologies. The position offers a hybrid work model and opportunities for international career growth. A stimulating work environment with attractive salary and benefits is provided.

Qualifications

• 10+ years of experience in Datacentre Infrastructure, OS Management, Networks, Storage, Virtualization, and IT Security.
• 5+ years delivering and supervising IT hosting services.
• Experience supervising large-scale AI infrastructure deployments is a plus.

Responsibilities

• Manage diverse projects related to day-to-day operations of the Data Centres & Private Cloud Unit.
• Provide expert technical assistance on Linux Hosting Services and related products.
• Develop a strategic roadmap proposal aligning with the Customer's IT strategy.

Skills

Linux Hosting Services

AI

Networking

Kubernetes

Project Management

Agile methodologies

Education

Master’s degree or equivalent higher education

Bachelor’s degree plus 5 years of relevant experience

Tools

Kubernetes

Red Hat Certified Engineer (RHCE)

Cisco Certified Network Associate (CCNA)

Job description

About Proximus NXT

Proximus NXT Luxembourg supports all organizations in their digital transformation, by providing holistic ICT & Telecommunication solutions, as well as tailored managed services. With our partners and customers, we co-create opportunities and enable growth in a secure and sustainable manner. As a result of our unique expertise in next-gen IT services, mobile and advanced connectivity, we help our customers achieve their ambitions and realize their vision.

Together with them and our partners we implement sovereign and trusted solutions that make people work smarter.– www.proximusnxt.lu

Your mission :

The LINUX Service Manager will support the Customer’s business service owner in the area of Linux Hosting Services, responsible for defining the overall strategy and future direction of the service.

Collaborating with the MSP’s team and customer representative, the LINUX Service Manager will ensure that the service is designed and implemented in accordance with the Customer’s business needs and IT standards.

The goals of the position include :

• Regular review and assessment of the MSP team’s deliverables to identify areas for improvement and optimization.
• Development of a strategic roadmap proposal for the service, aligning with the Customer’s overall IT strategy and goals.
• Collaborative planning, design, decision-making and implementation with the MSP team to ensure that the service is designed and implemented to meet the Customer’s business requirements.
• Overseeing phases of diverse projects related to the operation and daily activities of the Data Centres & Private Cloud Unit.
• Ongoing monitoring and evaluation of the operations to ensure that it continues to meet the Customer’s needs, SLAs and expectations
• Coordinating changes and governance with other technical stakeholders.

These goals will be reached through the following specific tasks :

• Provide expert technical assistance on Linux Hosting Services and related products or services (such as AI, networking and Kubernetes) as required : technical guidance, troubleshooting, performance optimisation, governance, monitoring.
• Manage diverse projects related to the day-to-day operations of the Unit.
• Participate in the formulation, planning and definition of project requirements, liaise with stakeholders and internal customers, participate in requirements gathering and communicate results.
• Develop a deep understanding of internal business processes, oversee their continuous improvement and manage service reliability.
• Ensure quality of the external managed service project documentation, meeting minutes and other relevant documents and deliverables.
• Participate in and coordinate project meetings and related activities.
• Supervise services delivered within the external managed service portfolio.
• Manage the LINUX Hosting Services dependencies.
• Ensure documentation and knowledge management systems quality, development and maintenance to ensure that information about the LINUX Hosting Services and dependencies are up-to-date and readily available.
• Evaluate and implement security standards.
• Identify opportunities for innovation and improvement.
• Develop business cases for new initiatives and investments.

Your profile : Required Education

• Master’s degree or 3 years of higher education or
• Bachelor’s degree plus 5 years of relevant experience in IT Hosting Services, IT Security, Networking or Virtualization.

Minimum Professional Requirements

• English level C1 .
• 10+ years of experience in Datacentre Infrastructure, OS Management, Networks, Storage, Virtualization, and IT Security.
• 5+ years delivering and supervising IT hosting services.
• Experience supervising large-scale AI infrastructure deployments is an asset.
• Proven experience with Kubernetes and the DevOps paradigm.
• Experience supervising external Managed Services and Data Centre Capacity Management.
• Experience applying Agile methodologies .
• Red Hat Certified Engineer (RHCE)
• Cisco Certified Network Associate (CCNA) or equivalent.

Working Conditions

• Work must be performed within the European Union.
• Hybrid model : 3 days onsite / 2 days remote per week.

Our offer :

A professional and stimulating work environment in the IT & telecom sector. Multiple career opportunities within the Proximus Group at national and international level, cutting-edge training in new technologies, a wealth of recognized expertise. We also offer an attractive salary package and many other benefits.

Our company is an equal opportunity employer, valuing diversity in all its forms. We firmly believe that each individual brings a unique richness to our teams, and we are committed to creating an inclusive environment where every voice counts.

If at the end of the process your application is successful, you will be asked to provide an extract from your criminal record. Your personal information will be handled in compliance with applicable data protection laws.