Lingerie Sales & Customer Experience Associate

Victoria’s Secret & Co.; Fort Snelling Unorganized Territory (MN); On-site; USD 18,000 - 22,000; Full time

Benefits offered by this job

40% Associate Discount

Free Mental Health (EAP) benefits for你

Free Product

Flexible Schedule

Competitive Pay

Job summary

Victoria’s Secret & Co. is seeking a Selling Associate to drive sales and deliver exceptional customer service. You’ll engage customers, advise on bra fit, and process transactions, while maintaining brand standards on the floor and in back stock.

The role emphasizes product knowledge, smooth checkout, and ongoing replenishment, with opportunities for discounts, free product, and a flexible schedule. Performance-driven compensation is highlighted in the salary range.

Qualifications

• Authentic desire to exceed the customer’s expectations.
• Proven ability to meet or exceed goals preferred.
• Demonstrates a sense of urgency.
• Healthy, competitive spirit while maintaining a team focus.
• Resilient and bounces back quickly from setbacks.
• Pursues opportunities to take on more responsibility.
• Seeks coaching from leaders and peers to improve productivity; leads own learning.
• Schedule flexibility including evenings, weekends, holidays and non-business hours.

Responsibilities

• Drives store sales and growth by personally selling to customers
• Proactively engages with customers, reads cues and responds effectively
• Provides customers with the perfect bra fit by asking effective questions
• Converting returns, offers and other promotions into larger sales
• Delivers a friendly and efficient cash wrap experience, processing customer transactions accurately and efficiently at the Point of Sale
• Reinforces customer buying decisions at checkout and encourages purchase of additional items
• Recovers cash wrap selling zone and ”go-backs”
• Processes merchandise to be floor ready and maintains back room and under stock to brand standards
• Replenishes merchandise to brand standards to ensure product is placed on the sales floor and available for purchase
• Assists with other projects as needed including markdowns, re-tickets and the mark out of stock process
• Executes floorset proficiently
• Understands and adheres to brand standards
• Assists with maintenance of back room and under stock, including merchandise and non-merchandise, to brand standards to enable efficient replenishment
• All associate roles at Victoria’s Secret are responsible for: driving top line store sales results and growing the business through action and productivity

Skills

Customer service mindset

Communication skills

Team player

Sales driven

Job description

Victoria’s Secret & Co. is seeking a Selling Associate to drive sales and deliver exceptional customer service. You’ll engage customers, advise on bra fit, and process transactions, while maintaining brand standards on the floor and in back stock.

The role emphasizes product knowledge, smooth checkout, and ongoing replenishment, with opportunities for discounts, free product, and a flexible schedule. Performance-driven compensation is highlighted in the salary range.