Linen Supervisor

Stamford Health; Stamford (CT); On-site; USD 55,000 - 70,000; Full time

Benefits offered by this job

Comprehensive health insurance

Paid time off

Tuition reimbursement

On-site parking

Shuttle service

Job summary

Stamford Health is seeking a Linen/Laundry Supervisor to manage daily operations of the linen and laundry services. You will supervise staff, ensure clean, organized linen handling, and uphold quality controls while coordinating distribution and customer service.

The role requires supervising experience, with an emphasis on efficient operations, safety, and KPI reporting. This is a full-time position based in Stamford, CT, offering comprehensive benefits and career growth opportunities.

Qualifications

• Associates Degree preferred.
• Minimum 2-4 years supervisory experience in a related field.

Responsibilities

• Oversee daily operations of linen and laundry, ensuring quality controls.
• Manage distribution, pickup and on-site/off-site linen logistics.
• Provide operational reports and KPI monitoring.
• Supervise and train laundry/linen staff; assign schedules.
• Recruitment support for laundry/linen personnel as needed.
• Ensure cleanliness and organization of linen areas and equipment."Oversee cart loading and accurate placement."
• Address customer service issues promptly and effectively.
• Participate in budget preparation and equipment purchasing recommendations.

Skills

Supervisory experience

Education

Associates Degree

Job description

Job Description

As a Certified Great Place to Work organization, Stamford Health understands what it takes to attract talent to improve our workforce and support our mission, to that end we offer:

• Comprehensive, low-cost health insurance plans (including GLP-1 coverage options) available day one
• Wellness programs
• Paid Time Off accruals
• Tax deferred annuity and (403b) pension plan
• Free on-site parking and train station shuttle
• Childcare partnership with Children’s Learning Center
• Competitive salary
• Comprehensive, low-cost health insurance plans (including GLP-1 coverage options) available day one
• Wellness programs
• Paid Time Off accruals
• Tax deferred annuity and (403b) pension plan
• Tuition reimbursement
• Free on-site parking and train station shuttle
• Childcare partnership with Children’s Learning Center

Regular, Full Time

Responsibilities

Under general supervision, this position supervises as well as performs (as needed) a variety of tasks related to distribution, pick‑up and management of hospital and off‑site linen and other supplies. The position is responsible for managing overall daily operations of the Linen and Laundry operation ensuring quality controls are in place and managing customer service inquiries or issues. Responsible for other Materials Management delivery and/or supply tasks required. Able to read, write, and follow oral and written instructions and perform simple arithmetic calculations. Provides operational reports as needed. Understands core clinical workflows, processes, and interdependencies. Research trends and best practices in relation to healthcare application software.

• Responsible for maintaining cleanliness of the linen area.
• Ensures linen is clean and organized in accordance with established procedures.
• Must be able to operate all Storeroom equipment safely and correctly.
• Oversee the loading of carts and place accurately as requested.
• Oversee in getting filled linen carts to designated areas.
• Ensure linen and laundry supplies are ordered and controlled in line with Business and Events.
• Receive records and oversee sorting of clean linen ensuring they are arranged properly on the floors and on the racks in the linen room.
• Keep and update the laundry / linen productivity report on a daily basis and provide to the Data manager monthly for KPI monitoring.
• Attends and participates in in-service education classes, on-the-job training programs, etc.
• Recommends any equipment or linen purchasing needs to Department Head in budget preparation.
• Manage customer service issues quickly and effectively.
• Train, develop, and review the laundry/linen team throughout the fiscal year.
• Assist in the recruitment and selection of laundry/linen personnel as needed.
• Assign schedules and duties to linen staff as per business needs; assists in determining staffing requirements necessary to meet the Organizational needs.
• Performs other duties as assigned and able to carry out any other related tasks as per the Distribution Services Manager.

Qualifications

• Associates Degree preferred; minimum of 2-4 years supervisory experience in a related field.