Linen Operations & Order Fulfillment Coordinator

Sri Healthcare; Northern (KY); Hybrid; USD 38,000 - 54,000; Full time

Benefits offered by this job

Competitive pay

Paid Holidays

PTO – Paid Time Off

401(k) with employer match

Flexible Spending Account (FSA)

Job summary

NOVO Health Services is seeking an Order Fulfillment Coordinator to ensure orders are built accurately and on schedule, supporting production and service operations. You will coordinate order processing, manage customer accounts, and facilitate cross-functional communication across internal teams.

Ideal candidates have detail orientation, strong organizational skills, and experience with order management in a fast-paced environment.

Qualifications

• Requires high attention to detail and strong organizational skills.
• Experience with Linen Master software preferred.
• Ability to work effectively in a fast-paced, high-volume environment.
• Excellent interpersonal and communication skills; cross-functional teamwork.
• Knowledge of safety protocols in industrial settings.

Responsibilities

• Monitor and analyze daily orders to guide priority and deadlines.
• Update order status hourly and maintain tracking boards.
• Generate and review customer invoices based on packing slips.
• Set up and maintain customer accounts and portal activity.
• Coordinate with drivers, service and production teams to ensure quality service.
• Communicate order changes to the Customer Service Manager.
• Oversee daily activities of the Scale Operator and routing/delivery instructions.

Skills

Attention to detail

Organizational skills

Cross-functional collaboration

Order management systems

Interpersonal communication

Fast-paced environment

Education

High school diploma or equivalent

Tools

Linen Master software

Job description

NOVO Health Services is seeking an Order Fulfillment Coordinator to ensure orders are built accurately and on schedule, supporting production and service operations. You will coordinate order processing, manage customer accounts, and facilitate cross-functional communication across internal teams.

Ideal candidates have detail orientation, strong organizational skills, and experience with order management in a fast-paced environment.