Line Tech PT

Macon-Bibb County Consolidated Government; Macon (GA); On-site; USD 28,000 - 32,000; Full time

Job summary

Macon-Bibb County Consolidated Government is seeking a Line Service Professional to deliver excellent customer service to all customers, and to provide safe ground handling of aircraft using our knowledge base. You will communicate effectively with pilots, customers, and team members.

Please note this job description is not comprehensive and duties may change. The role includes aircraft parking, fueling, cleaning, and daily facility upkeep, with availability for evenings, weekends, and holidays.

Qualifications

• High School diploma or G.E.D. required.
• Valid Driver's License with a clean driving record.
• Pass a background check.
• Able to work evenings, weekends, and holidays.
• Zero tolerance drug free; pre-employment and random screening.
• Entry-level position; experience preferred but training will be provided.
• Ability to read and interpret safety rules and procedures.

Responsibilities

• Aircraft parking, fueling, movement, and storage; ancillary services such as lavatory, potable water, ground power, oil, nitrogen, oxygen, tire inflation, and catering.
• Equipment cleaning and upkeep.
• Aircraft washing and cleaning, inside and out.
• Fuel supply: daily quality control, proper paperwork, and disposal.
• Daily housekeeping and facility upkeep for the main facility, hangars, and outbuildings.
• Customer service focused: upsell fuel and carry bags and luggage.
• Attend daily, weekly, monthly, and annual meetings.
• Monitor and communicate via handheld devices, radios, cellular phones, and desk phones.
• Security and confidentiality minded; escort passengers and pilots as needed.

Skills

Effective communication

English fluency

Problem solving

Computer literacy

Attention to detail

Reading comprehension

Safety awareness

Education

High School diploma or G.E.D.

Valid Driver's License

Tools

Microsoft Office

Job description

Summary

The Line Service Professional is responsible for providing excellent customer service to all customers, internal and external. Utilize in-depth knowledge base to provide safe and proper ground handling of aircraft. Communicate effectively with pilots, customers, and team members.

Please note this job description below is not designed as a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this position. Duties, Responsibilities, and activities may change at any time with or without notice.

Command Chain

This position directly reports to the Line Leads and indirectly to the FBO Manager.

Essential Duties And Responsibilities

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The following duties are representative of the work required for this job. These are not to be construed as exclusive or all-inclusive. Other duties may be required and assigned.

• Aircraft parking, fueling, movement, and storage. Ancillary services such as, lavatory, potable water, ground power, oil, nitrogen, oxygen, tire filling, and catering


• Equipment cleaning and upkeep


• Aircraft washing and cleaning, inside and out


• Fuel supply: daily quality control, proper paperwork, and disposal


• Daily housekeeping and facility upkeep such as, sweeping, mopping, cleaning restrooms, and removing trash - to include the main facility as well and hangars and outbuildings


• Customer service focused: promotion of services, upselling fuel, and carrying bags and luggage


• Attend, daily, weekly, monthly, and annual meetings


• Monitor and communicate via handheld devices, iCom radios, RCA radios, cellular phones, and desk phones


• Security and confidentiality minded, escort passengers and pilots while walking or in vehicles

Education, Training and Experience

• Entry Level Position


• Experience preferred but will train the right candidate


• High School diploma or G.E.D.


• Must possess a Valid Driver's License with a clean driving record


• Must pass a background check


• Ability to work any shift, to include evenings, weekends, and holidays


• Zero tolerance drug free employer, pre-employment, and random screening

Knowledge, Skills, And Abilities

• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to communicate effectively in English


• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form


• Basic Understanding of Computer Applications, Microsoft Suite and Data Entries.


• Detail Oriented with Attention to Detail


• Proficient in English language (written and spoken)


• Adequate Operating Capability of Computer and Database Systems


• Problem Solving and Troubleshooting Skills

AN EQUAL OPPORTUNITY/AFFIRMATIVE ACTION EMPLOYER

No Benefit Package