Line Servicer

AEP Service Corporation; New Haven (IN); On-site; USD 66,000 - 95,000; Full time

Benefits offered by this job

Comprehensive benefits package

Job summary

AEP Service Corporation in New Haven, IN is seeking a Line Servicer to install, maintain and troubleshoot transmission and distribution facilities. You will respond to trouble calls, work with energized circuits during emergencies, and coordinate switch operations with crews.

The role requires a high school diploma or GED, a Valid Class A CDL, and at least 2 years of Lineman A experience or equivalent. Overtime and travel may be required; you must live within a reasonable commuting distance to

Qualifications

• High school diploma or GED is required.
• Minimum 2 years of work experience as Line Mechanic A, Lineman A, or equivalent per company policy.
• Valid Class A CDL required.
• Shall meet Lineman A qualifications and pass assessments as determined by the Company; physical abilities assessment required.

Responsibilities

• Analyze and take corrective action on trouble calls for transmission and distribution circuits and equipment.
• Investigate trouble calls; patrol lines; locate, clear and repair faults; install/remove transformers, meters and services.
• Coordinate complex circuit switching and restoration of service after trouble calls.
• Work with hot line equipment on energized circuits for emergencies or maintenance.
• Interface with emergency forces to achieve safe trouble call restoration.
• Communicate with customers to plan resolution and inform if trouble is in customer wiring/equipment.
• Install, remove, operate and maintain residential, commercial and industrial facilities (overhead/underground).
• Disconnect/connect meters; read meters and operate switches; obtain line and station clearances.
• Perform similar or less skilled work; supervise assigned crew.

Skills

Trouble shooting

Safety awareness

Customer communication

Education

High school diploma or GED

Job description

Job Summary

Perform all types of work involved with the installation, rearrangement, maintenance, operation, removal and inspection of electrical transmission and distribution facilities. Provide first response to trouble calls; investigate, correct and clear trouble, and provide assistance to construction and repair crews, as required. All items apply to overhead and underground, as applicable. Employee may perform miscellaneous, related, and incidental work in addition to that specifically outlined below. The Line Servicer builds upon the skills, abilities and knowledge learned as a Line Mechanic A, Lineman A (or equivalent).

Job Description

What you’ll do:

• Analyze and take corrective action with respect to trouble calls on all types of transmission and distribution circuits and equipment.
• Investigate trouble calls; patrol and inspect lines; locate, clear and repair faults on lines and equipment. Refuse line and transformer cutouts; repair and adjust street light control equipment; install and remove transformers, meters and services.
• Coordinate and/or conduct complex circuit switching and restoration of service resulting from trouble calls.
• Work with hot line equipment on energized circuits for emergency repairs or routine maintenance of facilities.
• Independently interface with emergency forces, such as fire and police departments, to accomplish safe trouble call restoration.
• Communicate effectively with customers and formulate a plan designed to serve their needs as well as the Company's in resolving trouble calls. Inform customer if trouble is located in customer's wiring or equipment; investigate radio and TV interference.
• Install, remove, operate and maintain residential, commercial and industrial facilities, both overhead and underground.
• Disconnect and connect meters; read in and read out meters.
• Operate line switches; operate switches and replace fuses in stations; request, make and accept line and station clearances.
• Perform similar or less skilled work.
• Direct the work of employees assigned to assist.

What we’re looking for:

• Education: High school diploma or GED.
• Experience: Minimum of 2 years of work experience as Line Mechanic A, Lineman A or the equivalent experience as determined by the Company or (for internals) 480 tracked and verifiable hours stepped up to a Line Servicer role.
• Licenses/Certifications: Valid Class A CDL is required.
• Other Requirements: Shall have performed the duties of and have all the qualifications of Lineman A or the equivalent and shall qualify through demonstration, examination and/or performance appraisal as determined by the Company. A physical abilities assessment is also required for this position. This role requires regular overtime and on-call response. Travel, including out of town travel, may also be required.
• Candidate must live within a 45-minute safe driving distance of the New Haven Service Center.

What you’ll get:

In addition to a competitive compensation, AEP offers a unique comprehensive benefits package that aims to support and enhance the overall well‑being of our employees.

Where Putting the Customer First Powers Everything We Do!

At AEP, we’re more than just an energy company - we’re a team of dedicated professionals committed to delivering safe, reliable, and innovative energy solutions. Guided by our mission to put the customer first, we strive to exceed expectations by listening, responding, and continuously improving the way we serve our communities. If you’re passionate about making a meaningful impact and being part of a forward-thinking organization, this is the company for you!

Compensation Data

Compensation Grade: U020-455

Compensation Range: $58.51 - $58.51

The Physical Demand Level for this job is: H - Heavy Work: Exerting 50 to 100 pounds of force occasionally, and/or 25 to 50 pounds of force frequently, and/or greater than negligible up to 10-20 pounds of force constantly to move objects. Physical demand requirements are in excess of those for Medium Work.

It is hereby reaffirmed that it is the policy of American Electric Power (AEP) to provide Equal Employment Opportunity in all respects of the employer-employee relationship including recruiting, hiring, upgrading and promotion, conditions and privileges of employment, company sponsored training programs, educational assistance, social and recreational programs, compensation, benefits, transfers, discipline, layoffs and termination of employment to all employees and applicants without discrimination because of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, veteran or military status, disability, genetic information, or any other basis prohibited by applicab