Line Servicer

AEP; New Haven (IN); On-site; USD 66,000 - 94,000; Full time

Benefits offered by this job

Generous time off

Educational opportunities

Competitive pay

Job summary

American Electric Power in New Haven, Indiana is seeking a Line Servicer to install, maintain, and repair electrical transmission and distribution facilities. You will respond to trouble calls, work on overhead and underground systems, and coordinate with crews to restore service safely.

Requirements include a High school diploma or GED, at least 2 years as Line Mechanic A, Lineman A or equivalent, a Valid Class A CDL, plus overtime and travel as needed.

Qualifications

• High school diploma or GED.
• Minimum of 2 years of work experience as Line Mechanic A, Lineman A or equivalent.
• Valid Class A CDL.
• Shall have performed Lineman A or equivalent duties; overtime and on-call; travel may be required.

Responsibilities

• Analyze and take corrective action with respect to trouble calls on all types of transmission and distribution circuits and equipment.
• Investigate trouble calls; patrol and inspect lines; locate, clear and repair faults on lines and equipment.
• Coordinate circuit switching and restoration of service following trouble calls.
• Work with hot line equipment on energized circuits for emergency repairs or routine maintenance.
• Interface with emergency forces to restore service safely.
• Communicate with customers and inform if trouble is in customer wiring or equipment.
• Install, remove, operate and maintain residential, commercial and industrial facilities, both overhead and underground.
• Disconnect and connect meters; read in and read out meters.
• Operate line switches; request and accept line clearances.
• Direct the work of employees assigned to assist.

Job description

Category : Technical Speciality/Skilled Trades

Job Summary

Perform all types of work involved with the installation, rearrangement, maintenance, operation, removal and inspection of electrical transmission and distribution facilities. Provide first response to trouble calls; investigate, correct and clear trouble, and provide assistance to construction and repair crews, as required. All items apply to overhead and underground, as applicable. Employee may perform miscellaneous, related, and incidental work in addition to that specifically outlined below. The Line Servicer builds upon the skills, abilities and knowledge learned as a Line Mechanic A, Lineman A (or equivalent).

Job Description

What you’ll do:

• Analyze and take corrective action with respect to trouble calls on all types of transmission and distribution circuits and equipment.
• Investigate trouble calls; patrol and inspect lines; locate, clear and repair faults on lines and equipment. Refuse line and transformer cutouts; repair and adjust street light control equipment; install and remove transformers, meters and services.
• Coordinate and/or conduct complex circuit switching and restoration of service resulting from trouble calls.
• Work with hot line equipment on energized circuits for emergency repairs or routine maintenance of facilities.
• Independently interface with emergency forces, such as fire and police departments, to accomplish safe trouble call restoration.
• Communicate effectively with customers and formulate a plan designed to serve their needs as well as the Company’s in resolving trouble calls. Inform customer if trouble is located in customer’s wiring or equipment; investigate radio and TV interference.
• Install, remove, operate and maintain residential, commercial and industrial facilities, both overhead and underground.
• Disconnect and connect meters; read in and read out meters.
• Operate line switches; operate switches and replace fuses in stations; request, make and accept line and station clearances.
• Perform similar or less skilled work.
• Direct the work of employees assigned to assist.

What we’re looking for:

Education:

• High school diploma or GED.

Experience:

• Minimum of 2 years of work experience as Line Mechanic A, Lineman A or the equivalent experience as determined by the Company or (for internals) 480 tracked and verifiable hours stepped up to a Line Servicer role.

Licenses/Certifications:

• Valid Class A CDL is required.

Other Requirements:

• Shall have performed the duties of and have all the qualifications of Lineman A or the equivalent and shall qualify through demonstration, examination and/or performance appraisal as determined by the Company.
• A physical abilities assessment is also required for this position.
• This role requires regular overtime and on-call response. Travel, including out of town travel, may also be required.
• **Candidate must live within a 45-minute safe driving distance of the New Haven Service Center.

What you’ll get:

In addition to a competitive compensation, AEP offers a unique comprehensive benefits package that aims to support and enhance the overall well‑being of our employees.

Where Putting the Customer First Powers Everything We Do!

At AEP, we’re more than just an energy company — we’re a team of dedicated professionals committed to delivering safe, reliable, and innovative energy solutions. Guided by our mission to put the customer first, we strive to exceed expectations by listening, responding, and continuously improving the way we serve our communities. If you're passionate about making a meaningful impact and being part of a forward‑thinking organization, this is the company for you!

Compensation

$58.51 - $58.51

Physical Demands

The Physical Demand Level for this job is: H – Heavy Work: Exerting 50 to 100 pounds of force occasionally, and/or 25 to 50 pounds of force fr equently, and/or greater than negligible up to 10-20 pounds of force constantly to move objects. Physical demand requirements are in excess of those for Medium Work.

Equal Employment Opportunity

It is hereby reaffirmed that it is the policy of American Electric Power (AEP) to provide Equal Employment Opportunity in all respects of the employer‑employee relationship including recruiting, hiring, upgrading and promotion, conditions and privileges of employment, company sponsored training programs, educational assistance, social and recreational programs, compensation, benefits, transfers, discipline, layoffs and termination of employment to all employees and applicants without discrimination because of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, veteran or military status, disability, genetic information, or any other basis prohibited by applicable law. When required by law, we might record certain information or applicants for employment may be invited to voluntarily disclose protected characteristics.

“Knowing that I am part of team that is making the power grid safer and more reliable gives me a real sense of responsibility and enthusiasm for coming to work every day.”

Perform work involved with the installation, rearrangement, maintenance, operation, removal, and inspection of electrical transmission and distribution facilities, drive and operate line trucks and associated auxiliary equipment. All job duties apply to overhead and underground equipment and facilities. The Line Mechanic C builds upon the skills, abilities and knowledge learned as a Line Mechanic D (or equivalent).

Perform work in the checking, inspecting, repair, maintenance, installation and construction of plant equipment and structures.

Perform work associated with the installation, operation, testing and maintenance of all protection and control devices and related equipment under direct, immediate or general supervision. Such devices and equipment includes but is not limited to digital relays, electromechanical relays, intelligent electronic devices, Station Disturbance Recorders (SDR), digital fault recorders (DFR), oscillographs and event recorders, RTU's and station SCADA systems, statistical load metering, telemetering and transducers. Additionally, install, maintain and operate all power line carriers (PLC), tone, pilot wire, fiber and associated P&C communications equipment. Respond to emergency call-outs and coordinate prompt restoration of service to customers as required. This list is not intended to limit assignment of work or the degree of supervision under all operating conditions. Employee may perform miscellaneous, related, and incidental work in addition to that specifically outlined below. The following reference is provided as a guideline for persons responsible for directing the duties and responsibilities of assigned personnel, to assist in the safety and development of employees, and is not intended to limit assignment of work or the degree of supervision under all operating conditions: DIRECT SUPERVISION - When a qualified person is working with/hands‑on with the person performing the designated task. IMMEDIATE SUPERVISION - When a qualified person is near the structure/equipment and is in constant visual and/or verbal contact to the person performing the designated task. GENERAL SUPERVISION - An employee of equal or higher classification, knowledgeable of the task at hand and not necessarily at the job site. QUALIFIED PERSON ’ P&C Technician or Supervisor who is knowledgeable of the task or work to be performed, and is capable of performing the appropriate emergency rescue.

AEP offers generous time off, competitive pay, and educational opportunities to help employees advance their careers.

Our culture is purpose‑driven and team‑oriented: we combine innovation with a customer‑first focus to deliver reliable energy and brighter futures.