Line Service Technician

Wilson Air Center; Houston (TX); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player in the aviation sector is seeking a dedicated Line Service Technician to join their team in Houston. In this role, you will ensure the safe and timely service of aircraft, providing exceptional customer service to flight crews and passengers. Responsibilities include greeting and parking aircraft, fueling, and conducting security checks. The position requires physical stamina and the ability to work in various weather conditions. If you're a motivated individual with a positive attitude and a passion for customer service, this could be the perfect opportunity for you to thrive in a dynamic environment.

Qualifications

• Must be 18 years or older and possess a valid driver's license.
• Prior customer service and FBO experience is a plus.

Responsibilities

• Greet and park aircraft, fuel as requested, and conduct security checks.
• Provide lavatory and water service, assist with baggage handling.

Skills

Customer Service

Effective Communication

Basic Math Skills

People-oriented Attitude

Education

High School Diploma or GED

Job description

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Job Summary:

To provide requested services to all arriving and departing Wilson Air Center customers in a safe and timely manner. A high regard for customer service for the flight crews and passengers of privately owned aircraft must be maintained.

This position is located in Houston, TX, USA.

Job Duties

1. Greet, marshal, and park aircraft arriving and departing ramp area
2. Fuel aircraft with Jet A or 100LL fuel as requested by pilot
3. Tow aircraft on ramp area or in/out of hangars as needed
4. Wing walk with aircraft to ensure safety
5. Conduct security checks around facility and parking area
6. Provide lavatory and water service as requested

Support Services To Customers As Needed, Including:

1. Baggage handling
2. Courtesy van runs
3. Cleaning aircraft
4. Housekeeping

Additional Duties

Perform additional duties as requested or specified by location.

Physical Demands and Work Environment

Must be able to lift and carry 70 lbs from floor to waist level or higher on a continuous basis if required; able to perform repetitive tasks and motions, including bending at the waist and knees, standing, sitting, squatting, kneeling, crawling, and twisting for extended periods. Must have sufficient vision and ability to safely perform the essential functions of the position; ability to wear PPE such as ear protection, safety glasses, gloves, high visibility clothing when required. This is an airport environment with duties both indoors and outdoors. Must be able to withstand extreme outdoor weather conditions and temperature ranges.

Requirements And Qualifications

• Must be 18 years or older
• High school diploma or GED
• Valid driver's license
• Pass pre-employment and random drug screens
• Able to pass extensive 10-year background check
• People-oriented, highly motivated with positive attitude
• Adhere to company policy
• Work effectively under time constraints
• Basic math skills (add, subtract, convert gallons into pounds)
• Effective communication skills in English (reading, writing, speaking), both in person and over radio
• Prior customer service and FBO experience is a plus

Disclaimer

The above statements are intended to describe the general nature and level of work. They are not exhaustive of all responsibilities, duties, and skills required. Personnel may be required to perform duties outside of normal responsibilities as needed.