Line Service Technician

Banyan Air Service; Fort Lauderdale (FL); Hybrid; USD 25,000 - 30,000; Full time

Job summary

Banyan Air Services Inc. in Fort Lauderdale is seeking an enthusiastic 2nd shift Customer Service/Line Service Agent to assist flight crews and passengers, meet their needs, and support a fast-paced FBO.

You will be part of a team delivering premier service in a busy aviation environment. Starting salary is $18 per hour or more depending on experience, with duties including fueling, aircraft repositioning, car services, and facility upkeep.

Qualifications

• High school diploma or the equivalent with a minimum of two years aviation experience in a high-volume FBO setting.
• Valid driver's license and a good driving record.
• Ability to lift 50–75 lbs and work in inclement weather.
• Able to pass FXE AOA class exam and NATA Safety 1st exams.

Responsibilities

• Assist customers to help meet their needs and objectives.
• Anticipate needs of flight crews and passengers
• Assist other line service personnel to ensure customer's requests have been carried out quickly.
• Assist in fueling of aircraft and services they may need (coffee, ice, etc).
• Assist in the repositioning of aircraft.
• Communicate with next shift to ensure a smooth transition from one shift to the next.
• Promote other departments and understand total company capabilities.

Skills

Customer service

Communication

Teamwork

Physical stamina

Education

High school diploma or equivalent

Job description

Why Banyan.....? Banyan Air Services Inc.is the largest aviation complex in the southeast located in beautiful Fort Lauderdale. We are a full-service aviation company, providing award-winning FBO services, and maintenance, repair and overhaul (MRO) on turbine powered aircraft.Our team has a deep passion for excellence in aviation services and we are looking for enthusiastic individuals with the same passion.If you have a passion for aviation and enjoyworking with customers, please come and join the #1 FBO in the Southeast!

SALARY:Starting salary-$18per hour ormore depending on experience

2ndSHIFT (Hours): 2:00pm-10:00pm

REPORTS TO:Shift Supervisor and will also receive instructions and assignments from the Operations Manager

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Assist customers to help meet their needs and objectives.
• Anticipate needs of flight crews and passengers
• Assist other line service personnel to ensure customer's requests have been carried out quickly.
• Assist in fueling of aircraft and services they may need (coffee, ice, etc).
• Assist in the repositioning of aircraft.
• Clean rental cars as needed and assist the front desk with return information.
• Organize and keep clean work areas, tow bars, chalks, tugs, etc.
• Assist in topping fuel trucks, as needed.
• Communicate with next shift to ensure a smooth transition from one shift to the next.
• Assist in the cleaning of line room, front lobby, outside walkway, coffee area, fuel trucks, etc.
• Assist in the cleaning of aircraft, floors, and equipment as required.
• Ensure security of customer's aircraft and company facilities/equipment.
• Promote other departments and understand total company capabilities.

JOB SPECIFICATIONS:

• A high school diploma or the equivalent with a minimum of two years aviation experience in a high volume FBO setting. Also requires a valid driver's license and a good driving record.
• Ability to work in inclement weather and lift 50 - 75 lbs overhead, bending andsquatting as needed
• Ability to pass FXE AOA class exam and passNATA Safety 1st written practical exams.
• Ability to bend, twist, and squat while performing job duties.
• Ability to be the ambassador of the company making a good first impression
• Communicate with co-workers, management, customers, and others in a courteous and professional manner.
• Conform with and abide by all regulations, policies, work procedures, and instructions.
• Conform with all safety rules and wears/uses all appropriate safety equipment.
• Pre-employmentdrug testis required

Come join our team and enjoy – "Working Together, Growing Together, Winning Together"

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.

This document does not create an employment contract, implied or otherwise, other than an "at will" employment relationship. *Banyan Air Services utilizes the E-Verify System for all I-9 Verifications.