Line Service Technician

BLACK FOREST VENTURES LLC; Conroe (TX); On-site; USD 19,000 - 25,000; Full time

Job summary

BLACK FOREST VENTURES LLC is seeking a Line Service Technician to support ground operations for inbound and outbound aircraft, flight crews and passengers at Conroe, TX. You will fuel aircraft, operate ground support equipment and assist with ramp activities.

This role requires safety awareness, outdoor work in all weather, and the ability to communicate clearly by radio. Previous experience with aviation ground handling is a plus; a valid driver's license is required.

Qualifications

• Ability to interact with clientele professionally and discreetly.
• Able to work independently and solve issues as they arise.
• Able to interpret instructions and solve practical problems.
• Strong customer service and poise under pressure.
• Commitment to delivering exceptional client experiences.
• Team-oriented in a fast-paced environment.
• Comfortable working outdoors in all weather conditions.

Responsibilities

• Fuel aircraft in accordance with specifications and fuel quality standards.
• Maintain Airport SIDA qualifications and valid driver’s license.
• Operate ground support equipment and transport vehicles on ramp.
• Tow and marshal aircraft; assist pilots with pre/post flight services.
• Load/unload baggage and perform routine ramp duties.
• Ensure aircraft are secured and free of FOD; record fuel activity accurately.

Skills

Professionalism

Independent work

Customer service

Team player

Problem solving

Education

High School Diploma or GED

Tools

TotalFBO

FlightBridge

Job description

Job Details

Job Location: Conroe, TX 77303The Line Service Technician supports all ground operations for inbound and outbound aircraft, flight crews and passengers.

Essential Duties and Responsibilities

• Fuel aircraft in accordance with specifications and fuel quality control standards
• Qualify for and maintain Airport SIDA and valid driver’s license.
• Operate vehicles and golf carts.
• Tow and marshal aircraft
• Ensure aircraft are chocked, locked and secure.
• Perform aircraft lavatory and potable water service.
• Load/unload baggage
• Assist pilots with aircraft pre and post flight services.
• Top off fuel trucks and fill out proper fuel farm paperwork.
• Operate ground support equipment.
• Perform a variety of manual tasks including but not limited to facility cleaning, vehicle washing, aircraft cleaning and vacuuming.
• Communicate clearly and concisely using two-way radios to relay messages.
• Sump trucks to check for water and contaminants daily.
• Ensure that all fuel trucks are fully prepared to operate safely and efficiently.
• Accurately make records of all fueling activities in compliance with current procedures.
• Maintain a clean and orderly flight line free of FOD and safety hazards.
• Provide basic security to people and property.
• Direct people, drivers and flight crews on ramp area
• Perform other duties as assigned.

QualificationsKnowledge, Skills and Abilities

• Ability to interact with professionalism and discretion with clientele.
• Must be able to work independently and problem solve issues as they arise.
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written or oral form.
• Skilled at managing customer demands and crisis with poise.
• Ability to deliver an exceptional customer experience which is at the core of Galaxy’s commitment to the Client.
• Ability to work in a team driven environment.
• Must be comfortable with working outdoors, day, night and in all weather conditions.

Experience and Education

• High School Diploma or equivalent (GED)
• One year work experience
• Proficient computer skills including electronic mail, routine database activity, word processing, spreadsheet, graphics, etc.
• Valid driver’s license
• Experience using software programs such as TotalFBO and FlightBridge, preferred.
• Experience flight scheduling/dispatching in part 91 or 135 operation, preferred.