Line Service Professional

Million Air powered by Freeman Holdings Group; Victorville (CA); On-site; USD 21,000 - 28,000; Full time

Job summary

Million Air powered by Freeman Holdings Group in Victorville is seeking a Line Service professional to provide efficient service for customers and pilots. You will handling aircraft, fueling, and managing ground support while communicating clearly with team members.

This is a non-exempt role with evenings, weekends, and holiday shifts outdoors in all weather. Responsibilities include ensuring fuel movement quality, vehicle upkeep, and promoting services.

Qualifications

• Customer service experience in the service industry preferred.
• Prior aircraft ground handling experience is a plus.
• High School Diploma required.
• Entry level position.
• Ability to work evenings, weekends and holidays.
• Acceptable driving record.
• Zero tolerance drug-free employer.

Responsibilities

• Aircraft handling, fueling, and storage.
• Fuel movement quality control, disposal, and documentation.
• Daily check and upkeep of crew cars and other vehicles.
• Facility upkeep and maintenance.
• Customer service and promotion of services.
• Annual re-curing training.

Skills

Customer service

Communication

Microsoft Office

Driving

Basic math

Education

High School Diploma

Tools

Microsoft Office

Job description

Description

Our motto, "We are Ladies and Gentlemen, serving Ladies and Gentlemen," is evident in every interaction with our customers, co-workers, and team mates. We strive to find the best and brightest talent for each position within our organization, enabling the unique qualities of each individual to shine and compliment the entire team.

Description

Our motto, "We are Ladies and Gentlemen, serving Ladies and Gentlemen," is evident in every interaction with our customers, co-workers, and team mates. We strive to find the best and brightest talent for each position within our organization, enabling the unique qualities of each individual to shine and compliment the entire team.

The line service professional is responsible for providing efficient service for all internal and external customers by using excellent, in-depth knowledge of company procedures and proper ground handling of aircraft as well as communicating effectively with customers, pilots, and team members within the customer service department.

Requirements

Responsibilities and Duties

• Aircraft handling, fueling, and storage
• Fuel movement-quality control, disposal, and documentation
• Daily check and upkeep of crew cars and other vehicles
• Facility upkeep and maintenance
• Customer service, promotion of services
• Annual re-curing training

Competencies

• Customer focus-naturally outgoing/extroverted
• Communicate with customers and employees in person, on phone, and through radio communications
• Must be able to operate a motor vehicle and be insurable by our insurance company (Requires clean driving record)
• Strong computer skills including Microsoft office products
• Basic mathematical knowledge

Reporting Relationship

This position reports to the Line Service Manager

Work Environment

This position works outside in all types of weather conditions and direct contact with both moving and non-moving aircraft. This position may be exposed to hazardous noise levels, chemicals, fumes, and machinery.

Physical Demands

The Physical Demands Described Here Are Representative Of Those That Must Be Met By An Employee To Successfully Perform The Essential Functions Of This Job, To Include But Not Limited To

• Must be able to lift 75 pounds
• Possible exposure to hazardous noise levels, chemicals, fumes, and machinery
• Outside work in all types of weather conditions
• Position may require bending, lifting, walking, stooping, squatting, gripping, and climbing a ladder

Position Type and Expected Hours of Work

This is a non-exempt position and includes shift work which requires working evenings and weekends and on scheduled company holidays.

Travel

Travel is not expected for this position.

Education, Experience, And Eligibility Qualifications

• Customer service experience in the service industry preferred
• Prior aircraft ground handling experience a plus
• High School Diploma
• Entry level position
• Ability to work evenings, weekends, and holidays
• Acceptable driving record
• Zero tolerance drug free employer

AAP/EEO Statement

Million Air is an Equal Opportunity/Affirmative Action Employer/Protected Veteran/Disabled

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this position. Duties, Responsibilities, and activities may change at any time without notice.

Pay

$16.50 per hour